Global Customer Care Agent (Ramp Ops)

Delta Airlines; Lincoln (NE); Remote; USD 27,552 - 41,328; Full time

Benefits offered by this job

Competitive salary

401(k) with company contributions

Paid time off & flight benefits

Comprehensive health benefits

Job summary

Delta Airlines is hiring a Customer Service Agent / Ramp Agent in Lincoln, NE. You will contribute to on-time departures by efficiently loading and unloading baggage and cargo, and by guiding aircraft ground operations. A strong emphasis is placed on safety, security, and professional conduct.

The role requires basic computer skills, English proficiency, and the ability to lift up to 70 pounds. A Bachelor's degree is noted in some educational requirements, with a competitive benefits package and

Qualifications

• Privacy is a concern when handling personal information.
• Must be proficient in English and communicate effectively.
• Ability to work in a team and adapt to shifting schedules.
• Requires basic computer skills and physical stamina.
• Must be able to lift heavy baggage and operate basic equipment.

Responsibilities

• Handle baggage and cargo loading/unloading to ensure on-time aircraft operations.
• Operate ground support equipment (tugs, belt loaders, tow tractors) as needed.
• Load and unload baggage, ensure correct routing and handling.
• Maintain safety and security measures in all procedures.
• Support customer service tasks to enhance the passenger experience.

Skills

Privacy compliance

English proficiency

Communication skills

Physical stamina

Basic computer skills

Team orientation

Education

High school diploma / GED

Job description

Delta Airlines is hiring a Customer Service Agent / Ramp Agent in Lincoln, NE. You will contribute to on-time departures by efficiently loading and unloading baggage and cargo, and by guiding aircraft ground operations. A strong emphasis is placed on safety, security, and professional conduct.

The role requires basic computer skills, English proficiency, and the ability to lift up to 70 pounds. A Bachelor's degree is noted in some educational requirements, with a competitive benefits package and