Ramp Agent — Airline Ops & Customer Service

Delta Airlines; Santa Fe (NM); Remote; USD 27,552 - 41,328; Full time

Benefits offered by this job

Competitive salary

Profit sharing

401(k) with company match

Paid time off and vacation

Comprehensive health benefits

Tuition assistance

Flight standby privileges

Employee discounts

Job summary

Delta Airlines in Santa Fe, USA, is seeking a Ramp Agent (Customer Service Agent) to handle baggage and cargo operations and ensure smooth aircraft movement. The role requires lifting up to 50–70 pounds, a valid driver’s license, and strong English communication.

You will work 20–40 hours weekly, including afternoons and weekends, with competitive pay ($20–$30 per hour) and comprehensive benefits, including health, retirement plans, and education assistance.

Qualifications

• Bachelor's degree is required.
• Ability to lift 50–70 pounds.
• Valid driver's license is required.
• Proficient in English with basic digital literacy.
• Pass a physical test (PAT), drug test, and extensive background check.

Responsibilities

• Lift, load, dump, and deliver baggage, mail, and cargo to and from aircraft.
• Ensure precise routing of bags using scanners and computer systems.
• Operate ground equipment such as tugs, belt loaders, and tow tractors.
• Maintain timely connections by guiding arriving and departing aircraft to gate positions.
• Safeguard shipment, luggage, and mail from damage, loss, and weather.
• Perform work in confined spaces, kneeling, and in adverse weather.

Skills

Proficient in English

Physical endurance

Education

Bachelor's Degree

Job description

Delta Airlines in Santa Fe, USA, is seeking a Ramp Agent (Customer Service Agent) to handle baggage and cargo operations and ensure smooth aircraft movement. The role requires lifting up to 50–70 pounds, a valid driver’s license, and strong English communication.

You will work 20–40 hours weekly, including afternoons and weekends, with competitive pay ($20–$30 per hour) and comprehensive benefits, including health, retirement plans, and education assistance.