Cargo & Customer Service Agent: Flight Logistics

Delta Airlines; Minneapolis (MN); Remote; USD 27,552 - 41,328; Full time

Benefits offered by this job

Health benefits

Profit sharing

401k plan with company contributions

Travel privileges (free flights)

Job summary

Delta Airlines in Minneapolis is seeking a Cargo Agent to ensure safe handling and timely arrival of cargo. You will operate ground support equipment, load and unload shipments, and support a team focused on customer service excellence.

The role requires a Bachelor’s degree, physical stamina, and the ability to work a rotating schedule including weekends. Delta Airlines offers comprehensive benefits and travel privileges.

Qualifications

• Bachelor's degree required.
• 18+ years old minimum and valid driver's license.
• Ability to operate forklifts and ground support equipment safely.
• Strong English communication and safety awareness.
• Willingness to work in shifts, weekends and holidays.

Responsibilities

• Load and unload cargo and mail from planes and carts.
• Operate ground support equipment like forklifts and tugs safely.
• Ensure on‑time shipments and secure handling of cargo.
• Maintain safety and security procedures at all times.
• Communicate clearly with team members and supervisors.
• Work a rotating schedule including afternoons, evenings, weekends.

Skills

English proficiency

Safety awareness

Attention to detail

Teamwork

Physical stamina

Problem solving

Customer service mindset

Education

Bachelor's Degree

Tools

Forklift

Tow tractors

Ground support equipment

Job description

Delta Airlines in Minneapolis is seeking a Cargo Agent to ensure safe handling and timely arrival of cargo. You will operate ground support equipment, load and unload shipments, and support a team focused on customer service excellence.

The role requires a Bachelor’s degree, physical stamina, and the ability to work a rotating schedule including weekends. Delta Airlines offers comprehensive benefits and travel privileges.