Radiology Scheduling Agent - Full-Time with Career Growth

Midstate Radiology Associates, LLC; Yalesville (CT); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Career advancement opportunities

Job summary

Midstate Radiology Associates, LLC is seeking a full-time Radiology Scheduling Agent to join their team in Yalesville, CT. The ideal candidate will have a strong background in customer service and be responsible for scheduling patients for various imaging modalities while meeting established call center metrics.

This role offers a competitive salary ranging from $20 to $25 per hour, with opportunities for career advancement after six months. The position requires excellent interpersonal skills, a high school diploma, and the ability to thrive in a dynamic work environment.

Qualifications

• High school diploma or equivalent required.
• Experience in a call center environment preferred.
• Familiarity with healthcare-related customer service is preferred.
• Accountability for call center metrics preferred.

Responsibilities

• Answer calls from patients to schedule radiology exams.
• Make outbound calls for scheduling radiology exams.
• Schedule multiple imaging modalities effectively.
• Maintain certified proficiency in various exams.
• Meet departmental goals and call center metrics.

Skills

Excellent interpersonal skills

Analytical skills

Communication skills

Problem-solving skills

Ability to multitask

Friendly attitude

Empathy

Education

High school diploma or equivalent

Job description

Midstate Radiology Associates, LLC is seeking a full-time Radiology Scheduling Agent to join their team in Yalesville, CT. The ideal candidate will have a strong background in customer service and be responsible for scheduling patients for various imaging modalities while meeting established call center metrics.

This role offers a competitive salary ranging from $20 to $25 per hour, with opportunities for career advancement after six months. The position requires excellent interpersonal skills, a high school diploma, and the ability to thrive in a dynamic work environment.