Imaging Scheduling Specialist

Midstate-Radiology-Associates-1; Hamden (CT); On-site; USD 28,000 - 34,000; Full time

Job summary

Midstate Radiology Associates in Hamden, CT is seeking a Full Time Outpatient Scheduling Agent for Whitney Imaging. The role centers on maximizing schedule utilization across imaging modalities and handling patient registration tasks.

You will contact patients and referring offices, verify demographics and insurance data, and explain financial requirements while maintaining compassionate, patient-focused service. This role requires strong communication and attention to detail.

Qualifications

• High school diploma or equivalent.
• Experience providing healthcare-related customer service and scheduling is preferred.
• Experience being accountable for call center metrics is preferred.

Responsibilities

• Proactively manage office schedules to maximize utilization and fill open appointment slots.
• Schedule patients across imaging modalities at all MRA service locations.
• Obtain and verify patient demographics and insurance information during scheduling.
• Explain financial requirements and collect co-pays as applicable.

Skills

Interpersonal skills

Communication

Analytical thinking

Problem solving

Multitasking

Education

High school diploma or equivalent

Healthcare scheduling experience preferred

Call center metrics experience preferred

Job description

Midstate Radiology Associates in Hamden, CT is seeking a Full Time Outpatient Scheduling Agent for Whitney Imaging. The role centers on maximizing schedule utilization across imaging modalities and handling patient registration tasks.

You will contact patients and referring offices, verify demographics and insurance data, and explain financial requirements while maintaining compassionate, patient-focused service. This role requires strong communication and attention to detail.