Radiology Scheduler I — Patient Care Advocate (Relocation)

OU Health; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Relocation assistance

Competitive wages

Job summary

OU Health is seeking an Adult Ancillary Scheduler I in Oklahoma City to support patient access by coordinating and scheduling diagnostic tests and procedures. The role verifies insurance details, pre-certifications, and authorization requirements while entering information into scheduling and registration systems to ensure a smooth patient experience.

Primary duties include answering calls, guiding patients through care coordination with the multidisciplinary team, and maintaining accurate

Qualifications

• High school diploma or GED required.
• 1+ year of customer service experience for Level 1; 3+ years scheduling in healthcare for Level 2; 5+ years scheduling in healthcare for Level 3.

Responsibilities

• Answers telephone promptly and professionally.
• Coordinates patient care through the continuum of care with the multidisciplinary team.
• Serves as a resource for care management.
• Ensures tests and procedures are scheduled in the correct location with appropriate resources.
• Communicates testing requirements to patients or physician offices.
• Uses scheduling and admissions modules to update information.
• Maintains accurate patient medical record numbers and coordinates with registration.
• Collaborates with internal and external teams to ensure excellent customer service.
• Completes required training annually.

Skills

Customer service

Scheduling coordination

Communication skills

Team collaboration

Education

High School Diploma or GED

Associate's Degree

Tools

Epic scheduling system

Registration systems

Job description

OU Health is seeking an Adult Ancillary Scheduler I in Oklahoma City to support patient access by coordinating and scheduling diagnostic tests and procedures. The role verifies insurance details, pre-certifications, and authorization requirements while entering information into scheduling and registration systems to ensure a smooth patient experience.

Primary duties include answering calls, guiding patients through care coordination with the multidisciplinary team, and maintaining accurate