Radiology Patient Services Specialist

RadNet, Inc.; Columbia (MD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverages

Health Savings Accounts with employer 

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet, Inc. is seeking a Patient Service Representative to greet patients, verify insurance, collect co-pays, and coordinate appointments across multiple imaging centers in Maryland. The role emphasizes professional customer service in a fast-paced healthcare environment.

Responsibilities include data accuracy, directing patients to facilities, and collaborating with back-office staff to ensure smooth patient flow while safeguarding patient information and maintaining compliance with policies.

Qualifications

• Genuine passion for helping customers and delivering accurate information.
• Strong communication and interpersonal skills with patients, guests and colleagues.
• Proven ability to multitask in a fast-paced environment while staying organized.
• Experience in healthcare front desk or patient reception is a plus.
• Familiarity with medical terminology is advantageous.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back-office staff for timely and effective care of patients
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.

Skills

Customer service

Communication

Multitasking

Professionalism

Education

High School Diploma or GED

Job description

RadNet, Inc. is seeking a Patient Service Representative to greet patients, verify insurance, collect co-pays, and coordinate appointments across multiple imaging centers in Maryland. The role emphasizes professional customer service in a fast-paced healthcare environment.

Responsibilities include data accuracy, directing patients to facilities, and collaborating with back-office staff to ensure smooth patient flow while safeguarding patient information and maintaining compliance with policies.