Patient Services Specialist — Imaging Center Benefits

RadNet, Inc.; Olney (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

HSA with employer funding

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet, Inc. is seeking a Patient Service Representative in Olney, MD. The role focuses on greeting patients, verifying insurance, collecting co-pays, and coordinating with the back office to ensure smooth patient flow and safety.

The position emphasizes professional customer service, clear communication, and efficiency in a fast-paced radiology setting, with on-site responsibilities and opportunities for growth within the patient care team.

Qualifications

• High school diploma or GED required.
• Strong communication and interpersonal skills essential.
• Experience delivering exceptional customer service preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures, and ensure documentation accuracy.
• Collect co-pays and fees; answer/transfer calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.
• Provide patient orientation for preparatory and safety protocols and directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient property and health information on-site.

Skills

Customer service

Communication skills

Multitasking

Structured approach

Education

High School Diploma or GED

Tools

Office software

Job description

RadNet, Inc. is seeking a Patient Service Representative in Olney, MD. The role focuses on greeting patients, verifying insurance, collecting co-pays, and coordinating with the back office to ensure smooth patient flow and safety.

The position emphasizes professional customer service, clear communication, and efficiency in a fast-paced radiology setting, with on-site responsibilities and opportunities for growth within the patient care team.