Radiology Patient Services Specialist

RadNet, Inc.; Aberdeen (MD); Presencial; USD 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision coverage

Health Savings Account with employer-f

Wellness dollars

401(k) employer match

Free imaging services for you and your

Descripción de la vacante

RadNet, Inc. is seeking a Patient Service Representative to greet and register patients, verify insurance details, and collect co-pays in a busy radiology setting. You will also handle incoming calls, schedule appointments, and coordinate with back-office staff to ensure smooth patient flow.

The role emphasizes professional communication, discretion with patient information, and a friendly, service-oriented approach to delivering high-quality patient care.

Formación

• Front-desk patient service experience or related customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to handle sensitive information with discretion.
• Able to multi-task in a fast-paced healthcare environment.
• Knowledge of medical terminology preferred.

Responsabilidades

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; collect signatures and ensure documentation.
• Collect and log all co-pays and fees.
• Answer and transfer incoming calls.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Provide orientation on safety protocols and directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient information and on-site medications per policy.
• Maintain professionalism with patients and coworkers.
• Respect patient boundaries and cultural sensitivities.

Conocimientos

Customer service

Communication

Interpersonal skills

Professional demeanor

Educación

High School Diploma or GED

Descripción del empleo

RadNet, Inc. is seeking a Patient Service Representative to greet and register patients, verify insurance details, and collect co-pays in a busy radiology setting. You will also handle incoming calls, schedule appointments, and coordinate with back-office staff to ensure smooth patient flow.

The role emphasizes professional communication, discretion with patient information, and a friendly, service-oriented approach to delivering high-quality patient care.