Radiology Patient Services Specialist

RadNet; Annapolis (MD); Hybrid; USD 25,000 - 32,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental and Vis!

Health Savings Accounts

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

Hmixray in Annapolis, MD is seeking a Patient Service Representative to greet patients, verify insurance information, collect co-pays, and schedule appointments in a fast-paced radiology setting. You will support front-desk operations with documentation accuracy and patient privacy.

The role emphasizes delivering world-class customer service, coordinating with back-office staff, and maintaining professional standards in patient interactions while protecting patient health information.

Qualifications

• High School Diploma or GED required or equivalent.
• Ability to communicate clearly and professionally with patients and staff.
• Experience delivering outstanding customer service in a healthcare setting preferred.
• Familiarity with medical terminology is a plus.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures and ensure documentation is complete.
• Collect co-pays and fees and log payments.
• Answer and transfer incoming calls; schedule, reschedule, or cancel appointments.
• Provide patients with orientation for prep and safety protocols; direct to facilities as needed.
• Coordinate with back-office staff to ensure timely patient care and updates.

Skills

Customer service

Communication skills

Multitasking

Professional demeanor

Education

High School Diploma or GED

Tools

Computer skills

Microsoft Office

Job description

Hmixray in Annapolis, MD is seeking a Patient Service Representative to greet patients, verify insurance information, collect co-pays, and schedule appointments in a fast-paced radiology setting. You will support front-desk operations with documentation accuracy and patient privacy.

The role emphasizes delivering world-class customer service, coordinating with back-office staff, and maintaining professional standards in patient interactions while protecting patient health information.