Radiology Patient Service & Scheduling Specialist

RadNet; Lutherville (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Health Savings Account (HSA)

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

family

Job summary

Hmixray is seeking a Patient Service Representative to greet and register patients, verify insurance information, collect payments, and schedule appointments in a radiology-focused environment. You will ensure accurate documentation and coordinate with back-office staff to support quality patient care.

The role emphasizes professional communication, multitasking, and compassionate customer service across patients, providers, payors, and regulators in a fast-paced clinical setting.

Qualifications

• Genuine passion for customer service and the ability to remain professional in all situations.
• Effective and professional communication with patients, guests, and colleagues.
• Thrives in a fast-paced environment with a structured approach and prioritization.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures, and ensure documentation accuracy.
• Collect co-pays and fees.
• Answer and transfer incoming phone calls.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Provide directions and orientation for preparatory and safety protocols, and coordinate with back-office staff.

Skills

Customer service

Communication

Multitasking

Interpersonal skills

Professionalism

Education

High School Diploma or GED

Tools

Computer skills

Job description

Hmixray is seeking a Patient Service Representative to greet and register patients, verify insurance information, collect payments, and schedule appointments in a radiology-focused environment. You will ensure accurate documentation and coordinate with back-office staff to support quality patient care.

The role emphasizes professional communication, multitasking, and compassionate customer service across patients, providers, payors, and regulators in a fast-paced clinical setting.