Radiology Patient Concierge & Scheduler

RadNet; Frederick (MD); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Health Savings Account

Wellness dollars

401(k) employer match

Free imaging services for you and your

Job summary

Hmixray is seeking a Patient Service Representative to deliver high-quality patient experiences in a healthcare setting. You will greet patients, verify insurance, collect payments, and coordinate with clinical teams to ensure smooth visits.

The role requires strong communication, multitasking, and a patient-first approach in a fast-paced environment. Training is provided, and opportunities exist for advancement within the front-office team.

Qualifications

• High School Diploma or GED.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures and ensure documentation.
• Collect and log co-pays and fees.
• Answer and transfer incoming calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.
• Provide patient orientation for preparatory and safety protocols; give directions as needed.
• Coordinate with back-office staff for timely care; safeguard PHI and patient information.
• Safeguard medications on site per policies and law; maintain professional conduct.

Skills

Customer service

Communication skills

Multitasking

Medical terminology

Education

High School Diploma or GED

Job description

Hmixray is seeking a Patient Service Representative to deliver high-quality patient experiences in a healthcare setting. You will greet patients, verify insurance, collect payments, and coordinate with clinical teams to ensure smooth visits.

The role requires strong communication, multitasking, and a patient-first approach in a fast-paced environment. Training is provided, and opportunities exist for advancement within the front-office team.