Radiology Patient Experience Coordinator

Akumin Inc.; Key West (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Medical, dental, and vision insurance

HSA accounts with employer contrib.

401(k) with employer match

Paid holidays

PTO and sick time

Job summary

Akumin Inc. is seeking a Patient Coordinator at our Key West facility. This full-time role ensures a positive patient experience through registration, insurance verification, and clear pre/post procedure guidance.

Responsibilities include greeting patients, handling documentation, answering calls, and supporting clinical staff. CPR certification is required before hire for mobile radiology; bilingual abilities are a plus.

Qualifications

• High School Diploma or equivalent required.
• CPR certification must be obtained prior to hire (mobile radiology) or CPR certification is a plus (fixed radiology).

Responsibilities

• Greet and assist patients in person and over the phone.
• Register patients in various systems and verify insurance.
• Answer calls professionally and collect time-of-service payments if applicable.
• Obtain prior authorizations and schedule appointments.
• Assist with patient transport and provide instructions.
• Maintain clean, organized work area and proper documentation in electronic systems.
• Support clinical staff with documentation and image delivery.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or equivalent

Job description

Akumin Inc. is seeking a Patient Coordinator at our Key West facility. This full-time role ensures a positive patient experience through registration, insurance verification, and clear pre/post procedure guidance.

Responsibilities include greeting patients, handling documentation, answering calls, and supporting clinical staff. CPR certification is required before hire for mobile radiology; bilingual abilities are a plus.