Patient Experience Coordinator - Radiology & Oncology

Akumin®; Key West (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Cross training opportunities

Medical, dental, and vision insurance

HSA with employer contributions

401(k) with employer match

Paid holidays

PTO and sick time

Job summary

Akumin is hiring a Patient Coordinator for our Key West facility. This full-time position focuses on patient care, documentation, and ensuring a clear understanding of visit expectations.

The role includes greeting patients, registering them, scheduling, and assisting clinical staff while maintaining HIPAA compliance. Qualifications include a High School Diploma or equivalent, CPR certification, and the ability to work at multiple locations.

Qualifications

• High School Diploma or equivalent experience required.
• CPR Certification must be obtained prior to hire.
• Valid state driver's license may be required.
• Ability to work at several locations.
• COVID-19 vaccination may be a condition of employment.

Responsibilities

• Greet and assist patients, customers and visitors in person and over the phone.
• Register patients in various systems.
• Answer phone calls professionally and courteously.
• May collect monies for time-of-service patient responsibility.
• May verify insurance coverage and obtain prior authorization.
• Perform preliminary screening of patients prior to procedures.
• Transport patients to/from the exam room and assist in transfers.
• Prepare and organize patient records and documentation.
• Schedule patient appointments and ensure accurate charting in electronic systems.
• Maintain HIPAA-compliant documentation and assist clinical staff with image delivery.

Skills

Customer service

Organizational skills

Computer literacy

Education

High School Diploma or equivalent

CPR Certification

Job description

Akumin is hiring a Patient Coordinator for our Key West facility. This full-time position focuses on patient care, documentation, and ensuring a clear understanding of visit expectations.

The role includes greeting patients, registering them, scheduling, and assisting clinical staff while maintaining HIPAA compliance. Qualifications include a High School Diploma or equivalent, CPR certification, and the ability to work at multiple locations.