Radiology Front Desk & Scheduling Associate

Advocate Health; Palos Heights (IL); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health and welfare benefits

Paid Time Off

Flexible Spending Accounts

Adoption assistance

Retirement plans with employer match

Educational Assistance Program

Job summary

Advocate Health is seeking a patient-centered administrative coordinator for the Oncology: Radiation department at Advocate Christ Medical Center. This full-time role offers direct patient contact, scheduling, registration, and data entry responsibilities in a fast-paced hospital setting.

The position requires strong organizational and communication skills, comfort with computer systems like Allegra and RIS, and the ability to work 40 hours per week, including occasional weekend coverage.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of hospital registration, billing or collection experience.
• Knowledge of third party payors.
• Strong medical terminology background preferred; certification within one year.
• Excellent communication and customer service skills.

Responsibilities

• Answer telephone promptly and greet patients professionally.
• Coordinate calls, pages, and appointment confirmations.
• Process incoming/outgoing paperwork to technologists.
• Verify insurance information and scan into the system.
• Enter and verify patient information in RIS and Allegra.
• Assist with patient billing and scheduling.
• Support technologists and nursing staff.
• Adhere to infection control standards and safety policies.
• Attend department meetings.

Skills

Customer service

Data entry

Phone etiquette

Medical terminology familiarity

Empathy and communication

Education

High School diploma or equivalent

Medical terminology certification within 1 year

Tools

Allegra System

RIS (Radiology Information System)

Job description

Advocate Health is seeking a patient-centered administrative coordinator for the Oncology: Radiation department at Advocate Christ Medical Center. This full-time role offers direct patient contact, scheduling, registration, and data entry responsibilities in a fast-paced hospital setting.

The position requires strong organizational and communication skills, comfort with computer systems like Allegra and RIS, and the ability to work 40 hours per week, including occasional weekend coverage.