Oncology Front Desk Specialist - Full-Time with Benefits

Advocate Aurora Health; Shelby (NC); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Adoption assistance and paid parental/

Job summary

Advocate Health is seeking a Unit Secretary at Carolinas Medical Center in the Oncology Medical department. This full-time role covers 40 hours per week, Monday through Friday, 7:45 am to 4:15 pm. A high school diploma or GED is required, with experience in healthcare preferred.

Responsibilities include patient identification, HIPAA compliance, and coordinating with the multidisciplinary team. Compensation ranges from $20.80 to $31.20 per hour with comprehensive benefits.

Qualifications

• High school diploma or GED required; healthcare experience preferred.
• Strong communication and customer service skills; knowledge of medical terminology.
• Experience with patient identification, HIPAA and CMS regulations a plus.

Responsibilities

• Reviews and documents patient identification and assigns armbands.
• Communicates with patients, visitors, staff, and physicians with accuracy.
• Ensures HIPAA, CMS, and Medicare/Medicaid compliance in registration.
• Maintains continuity of departmental operations.
• Refers patients to Patient Financial Resource Services when needed.
• Directs patients to Drug List Techs for pre-surgery medication updates.
• Provides age-appropriate care and information to families and patients.
• Supports staff to maintain a caring, compassionate environment.

Skills

Communication

Customer service

Medical terminology

WakeOne

Teamwork

Education

High school diploma or GED

Job description

Advocate Health is seeking a Unit Secretary at Carolinas Medical Center in the Oncology Medical department. This full-time role covers 40 hours per week, Monday through Friday, 7:45 am to 4:15 pm. A high school diploma or GED is required, with experience in healthcare preferred.

Responsibilities include patient identification, HIPAA compliance, and coordinating with the multidisciplinary team. Compensation ranges from $20.80 to $31.20 per hour with comprehensive benefits.