Radiology Front Desk & Patient Experience Coordinator

Nicklaus Children's Health System; Sunset Corners (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Nicklaus Children’s Health System is seeking a Clerical/Administrative professional for the Radiology Department. You will greet patients and families, verify exam orders, check patients in, and maintain smooth communication with Radiology staff.

The role involves uploading outside images, printing CDs, and supporting patient flow while ensuring service quality. Strong bilingual skills and HIPAA awareness are preferred for this position.

Qualifications

• High school diploma or equivalent preferred.
• 1 year of healthcare experience preferred.
• Bilingual English/Spanish preferred.
• Knowledge of HIPAA requirements preferred.
• Proficiency in Microsoft Office including Word and Excel preferred.
• Ability to learn new software applications.

Responsibilities

• Greet patients and families upon arrival in Radiology and direct to the correct area.
• Verify patients’ exam orders and check them into the Radiology system.
• Answer phones and maintain communication with Radiology staff; resolve issues.
• Upload/digitize outside images for comparisons and print CDs upon request.

Skills

Communication skills

Phone etiquette

Customer service

Multitasking

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Microsoft Office

Electronic Health Systems (EHS)

PACS

Fax system

Job description

Nicklaus Children’s Health System is seeking a Clerical/Administrative professional for the Radiology Department. You will greet patients and families, verify exam orders, check patients in, and maintain smooth communication with Radiology staff.

The role involves uploading outside images, printing CDs, and supporting patient flow while ensuring service quality. Strong bilingual skills and HIPAA awareness are preferred for this position.