Radiology Front Desk & Patient Care Specialist

RadNet, Inc.; Cape Coral (FL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental and Vis​

Health Savings Accounts with employer"

Wellness dollars

401(k) Employer Match

Free imaging services for employee and

Job summary

RadNet, Inc. is seeking a Patient Service Representative to join our team in a fast-paced radiology environment. You will greet patients, verify insurance, collect co-pays, and coordinate with back-office staff to ensure timely, quality care.

The role requires strong communication, multitasking, and customer-service skills, with compliance to safety protocols and patient privacy standards in a healthcare setting.

Qualifications

• High School Diploma or GED required.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Intermediate to advanced computer skills.
• Medical terminology knowledge is preferred.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify insurance and patient information, collect signatures and ensure documentation accuracy.
• Collect and log all co-pays and fees.
• Answer/transfer incoming calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.
• Guide patients on safety protocols and provide facility directions.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient property and health information.
• Safeguard medications on site per policies and law.
• Protect company property and patient financial information.
• Maintain professional behavior toward patients and coworkers.
• Respect patient boundaries and cultural sensitivities.
• Interact diplomatically with patients, families, and the public.
• Establish and maintain cooperative working relationships.

Skills

Multitasking

Communication

Customer service

Computer skills

Professionalism

Education

High School Diploma or GED

Job description

RadNet, Inc. is seeking a Patient Service Representative to join our team in a fast-paced radiology environment. You will greet patients, verify insurance, collect co-pays, and coordinate with back-office staff to ensure timely, quality care.

The role requires strong communication, multitasking, and customer-service skills, with compliance to safety protocols and patient privacy standards in a healthcare setting.