Radiation Oncology Scheduler: Patient Care & Scheduling

St. Charles Health System; Redmond (OR); On-site; USD 38,000 - 52,000; Full time

Job summary

St. Charles Health System is seeking a Cancer Center Scheduler to coordinate radiation oncology appointments, office visits, referrals and diagnostic exams, ensuring smooth patient flow and accurate registration.

The role requires one year in a medical setting, strong customer service, and familiarity with medical terminology; travel to Bend and Redmond sites may be required. The position emphasizes teamwork and adherence to privacy standards in a busy clinical environment.

Qualifications

• Required: One year working in a physician’s office, medical clinic, or hospital setting.
• Preferred: Oncology/ medical office practice experience.
• Knowledge of medical terminology and procedures.

Responsibilities

• Schedules inpatient/outpatient procedures and appointments as ordered by the patient’s physician or authorized designee.
• Schedules multiple appointment types including: New patient visits, radiation therapy services, physician referrals, imaging studies, and other procedures.
• Coordinates patient care with outside facilities.
• Demonstrates excellent customer service skills and handles high volume of calls.
• Understands medical terminology and procedures.
• Responsible for communicating pertinent information related to procedures. Accurately process written orders, enters appointments into scheduling system.
• Responsible for accurate registration. Pre-registers the patient in the registration system, collects patient demographics, insurance information and collects required co-pay/deposits.
• Retrieves and scans patient records and forms into appropriate EMR systems.
• Prepares physician reports and correspondence.
• Responsible for accurate charge entry and performs review of charges.
• May be required to cover responsibilities in Bend and Redmond sites.
• Supports VIP Lean principles and a safe environment.
• May perform additional duties of similar complexity within the organization.

Skills

Customer service

Medical terminology

Scheduling

Office procedures

Education

High school diploma or GED

Associates degree or higher

Job description

St. Charles Health System is seeking a Cancer Center Scheduler to coordinate radiation oncology appointments, office visits, referrals and diagnostic exams, ensuring smooth patient flow and accurate registration.

The role requires one year in a medical setting, strong customer service, and familiarity with medical terminology; travel to Bend and Redmond sites may be required. The position emphasizes teamwork and adherence to privacy standards in a busy clinical environment.