Radiation Oncology Office Coordinator & Scheduling

WVU Medicine; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

WVUH West Virginia University Hospitals is seeking a skilled Scheduling/Office Specialist to support physicians and the Radiation Oncology department across clinical, academic, and research activities. You will coordinate imaging studies, manage clinic schedules, and maintain EMRs in EPIC/ARIA to ensure smooth workflow.

Responsibilities include front-desk check-in/out, coordinating referrals, and arranging special procedures with Neurosurgery and Multi-Disciplinary Clinics.

Qualifications

• High school diploma or equivalent with medical/technical certification and 1 year of medical office experience.
• Or high school diploma with 2 years of medical office experience or 18 months related to cancer services.
• Or Associate degree in business or healthcare field.

Responsibilities

• Check in/out patients per scheduling guidelines and prioritize by patient needs.
• Collect waivers and verify guarantor information annually.
• Update demographics in EPIC and ARIA EMR.
• Coordinate schedules for Clinical Trials and diagnostic tests.
• Answer and direct calls, relay messages between patients and staff.
• Register and schedule patients with appropriate provider.
• Schedule procedures with Neurosurgery, OR, and MDC.
• Reschedule appointments and inform staff of changes.
• Provide scheduling modifications and develop solutions in high-stress environment.
• Notify department of delays and coordinate with specialists.

Skills

Scheduling coordination

Customer service

Communication skills

Medical terminology

Education

High school diploma

Medical/technical certificate

Associates degree

Tools

EPIC Scheduling

Cadence

Referrals

Prelude

ARIA

Job description

WVUH West Virginia University Hospitals is seeking a skilled Scheduling/Office Specialist to support physicians and the Radiation Oncology department across clinical, academic, and research activities. You will coordinate imaging studies, manage clinic schedules, and maintain EMRs in EPIC/ARIA to ensure smooth workflow.

Responsibilities include front-desk check-in/out, coordinating referrals, and arranging special procedures with Neurosurgery and Multi-Disciplinary Clinics.