Radiology Support & Workflow Coordinator

WVUH West Virginia University Hospitals; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

WVUH West Virginia University Hospitals is seeking an administrative support professional to coordinate radiology workflows and act as a liaison for internal and external customers. The role supports reading room operations, ensures timely communications, and assists with EPIC chart management and daily VA operations.

The position requires a high school diploma with related radiology support experience or enrollment in an accredited radiology/alied health program, and offers exposure to a busy

Qualifications

• High School diploma or equivalent with two (2) years of related experience OR one year of radiology administrative or clinical support OR enrollment in an accredited Radiology or allied health program.
• Experience in radiology admin workflows and liaison responsibilities is preferred.
• Familiarity with EPIC and medical record policies is a plus.

Responsibilities

• Coordinate reading room workflow with physicians and clinical teams.
• Serve as main liaison for radiology and external customers.
• Route verbal communications and requests accurately and timely.
• Answer phones and route calls across all hours of operation.
• Track call volumes and generate reports as required.
• Provide information to radiologists from referring physicians and document requests.
• Monitor reading worklists and ensure timely interpretation completion.
• Manage EPIC in-baskets and chart deficiencies, scanning, and record retrieval.
• Prepare export images per HIM policy and maintain workspace organization.
• Escalate IT issues and monitor physician scheduling.

Skills

Office procedures

Medical records

Computer skills

Microsoft Office

Communication

Patient privacy

Decision making

Education

High School diploma

Radiology program enrollment

Tools

EPIC

Job description

WVUH West Virginia University Hospitals is seeking an administrative support professional to coordinate radiology workflows and act as a liaison for internal and external customers. The role supports reading room operations, ensures timely communications, and assists with EPIC chart management and daily VA operations.

The position requires a high school diploma with related radiology support experience or enrollment in an accredited radiology/alied health program, and offers exposure to a busy