Radiation Oncology Front Desk & Scheduling

Oncology Voice Network LLC; Chicago (IL); Hybride; USD 30 000 - 47 000; Plein temps

Résumé du poste

UChicago Medicine in Chicago, IL is seeking a Patient Services Representative for the Radiation Oncology Clinic. You will register patients, collect demographics, verify insurance, and assist with scheduling and pre/post-billing tasks.

The role emphasizes strong customer service, effective communication, and accurate data entry using Epic and Cadence systems. On-site daytime shift with opportunities to support patient care in a world-class academic health system.

Qualifications

• Proven ability to interact effectively with patients and healthcare staff.
• Experience delivering high-quality customer service in a clinical setting.
• Ability to register patients, verify demographics and insurance details.
• Familiarity with medical terminology and basic billing concepts.
• Proficiency with Epic and scheduling/registration systems.

Responsabilités

• Greet and register patients, collect demographics, referrals, and insurance data.
• Handle preadmission, registration, discharge, and transfer processes.
• Assist with patient inquiries and billing questions; perform collection tasks.
• Manage correspondence, notes, and clinic documentation; support front desk duties.
• Respond to calls and maintain smooth clerical operations within the department.

Connaissances

Interpersonal skills

Customer service

Verbal communication

Multitasking

Data entry accuracy

Medical terminology

Computer skills

Formation

Associate degree

Bachelor’s degree

High School Diploma

Outils

Epic

Cadence Scheduling

Description du poste

UChicago Medicine in Chicago, IL is seeking a Patient Services Representative for the Radiation Oncology Clinic. You will register patients, collect demographics, verify insurance, and assist with scheduling and pre/post-billing tasks.

The role emphasizes strong customer service, effective communication, and accurate data entry using Epic and Cadence systems. On-site daytime shift with opportunities to support patient care in a world-class academic health system.