Onsite Oncology Receptionist: Patient Care & Scheduling

UChicago Medicine; Illinois; On-site; USD 32,000 - 42,000; Full time

Job summary

UChicago Medicine in the Harvey clinic is seeking a Receptionist to join the Oncology team. This is a 100% onsite position based in the greater Chicagoland area. The role involves front-desk duties, scheduling, and patient interactions in a busy medical office.

Candidates should have a high school diploma and at least two years’ medical office experience, with strong interpersonal and organizational skills to support patients and clinicians in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Minimum of two years’ experience in a medical office or hospital setting.
• Familiarity with database entry and applications.
• Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment.
• Considerable skill in communicating verbally, in determining priorities and in organizing work.
• General working knowledge of PC.
• Discretion, tact and courtesy with patients, coworkers and physicians.

Responsibilities

• Answer and screens telephone calls in a courteous manner and record messages for physicians and other personnel.
• Schedule patient appointments and procedures according to established policies and procedures.
• Obtain accurate information from patients, ensure all registration forms are complete and collect patient and insurance payments.
• Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.
• Welcomes and greets patients and visitors, assisting and directing appropriately while maintaining patient confidentiality.
• Fulfills organizational responsibilities as assigned, including respecting/promoting patient rights, responding appropriately to emergency codes, sharing problems relating to patients and/or staff with immediate supervisor.
• Performs other duties assigned.

Skills

Interpersonal skills

Teamwork

Verbal communication

Computer literacy

Education

High school diploma

Tools

Database entry

PC proficiency

Job description

UChicago Medicine in the Harvey clinic is seeking a Receptionist to join the Oncology team. This is a 100% onsite position based in the greater Chicagoland area. The role involves front-desk duties, scheduling, and patient interactions in a busy medical office.

Candidates should have a high school diploma and at least two years’ medical office experience, with strong interpersonal and organizational skills to support patients and clinicians in a fast-paced environment.