Radiation Oncology Clinic Front Desk & Scheduling

US Lawns; Hilo (HI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

13 paid holidays each year (104 hours)

21 paid vacation days (168 hours) per

21 paid sick days (168 hours) per year

Medical, dental, vision, and Rx plans

Employee Assistance Program

State retirement system

Student loan repayment & scholarships

Job summary

East Hawaii Region of Hawai`i Health Systems Corporation (HHSC) is seeking a Clinic Receptionist to greet patients, register and schedule appointments within a busy cancer clinic. You will verify insurance, manage referrals, and support the patient flow to ensure a smooth patient experience.

The role emphasizes strong communication, multitasking, and customer service as you coordinate with clinicians and staff.

Qualifications

• Education: High School Diploma or equivalent
• General Experience: Two (2) years of responsible clerical or administrative experience demonstrating knowledge of office procedures, customer service, and basic computer skills
• Specialized Experience (II level): In addition to the General Experience, six (6) months of work experience performing clerical duties including patient registration, scheduling, data entry and medical records handling in a healthcare or clinic setting
• Skills: Strong communication and interpersonal skills, attention to detail, ability to multitask, and commitment to excellent customer service
• Typing: Preferred ability to type at a net speed of 40 words per minute with accuracy

Responsibilities

• Greet, register, and assist patients at check-in while verifying patient identification, insurance information, and required documentation
• Schedule clinic appointments, diagnostic imaging, special procedures, and return visits across multiple electronic medical record systems
• Prepare patient charts and ensure referrals, prior authorizations, insurance information, forms, and billing documentation are complete and current
• Provide exceptional customer service by answering and triaging telephone calls, responding to patient concerns, providing appointment instructions and reminders, and assisting with patient flow
• Process outpatient payments, maintain accurate financial and medical records, and assist patients with financial needs, including payment plans when appropriate
• Coordinate referrals and patient transfers, maintain clinic supplies and records, assist with staff training and orientation, and perform general clerical and administrative duties

Skills

Strong communication

Interpersonal skills

Customer service

Attention to detail

Typing 40 WPM

Education

High School Diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

East Hawaii Region of Hawai`i Health Systems Corporation (HHSC) is seeking a Clinic Receptionist to greet patients, register and schedule appointments within a busy cancer clinic. You will verify insurance, manage referrals, and support the patient flow to ensure a smooth patient experience.

The role emphasizes strong communication, multitasking, and customer service as you coordinate with clinicians and staff.