R&D Lab Desktop Support Engineer - Firewall Deployment

Insight Global; Wilmington (DE); On-site; USD 27,552 - 34,440; Full time

Job summary

Insight Global is hiring a Desktop Support Technician for a 3-month contract to support their manufacturing plant in Newark, DE. The role involves deploying network security appliances and migrating end-user computers to a new connected environment. Candidates should have over 5 years of IT support experience.

Responsibilities include configuring lab computers, maintaining documentation, and providing excellent customer support. The position requires on-site work 5 days a week.

Qualifications

• 5+ years of IT support experience, particularly end user and desktop.
• Experience with Windows XP, 7, and 10.
• Familiarity with Office 2010, 2013, and Office365.

Responsibilities

• Support deployment of network security appliances.
• Perform end-user computer migration to the Connected Labs environment.
• Maintain documentation related to PC inventory and support issues.

Skills

IT support experience

Microsoft operating systems experience

Microsoft Office software

Strong hardware support

Troubleshooting skills

Customer support skills

Job description

Insight Global is hiring a Desktop Support Technician for a 3-month contract to support their manufacturing plant in Newark, DE. The role involves deploying network security appliances and migrating end-user computers to a new connected environment. Candidates should have over 5 years of IT support experience.

Responsibilities include configuring lab computers, maintaining documentation, and providing excellent customer support. The position requires on-site work 5 days a week.