Onsite Desktop Support Technician — Dynamic IT Troubleshooter

Neier Inc.; Edison (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

Neier Inc. is looking for a Desktop Support Technician in Edison, NJ. The role involves moderate to complicated configuration and repair of desktop computers, along with direct customer support.

Candidate should have over 5 years of desktop support experience and be familiar with Windows operating systems and Microsoft Office. The position includes rotating on-call shifts and occasional weekend support, requiring onsite presence at client facilities.

Qualifications

• At least 5+ years of desktop support experience with hands-on hardware troubleshooting.
• Proficient in installation, configuration, and troubleshooting of Windows OS and Office.

Responsibilities

• Perform configuration and repair of desktop/notebook computers.
• Provide customer service to a large end-user base on-site.
• Diagnose and resolve product performance problems.

Skills

Desktop support experience

Windows operating systems

Microsoft Office applications

Customer service

Troubleshooting skills

Tools

Ivanti LANDesk

Active Directory

Citrix client

ChromeOS

Job description

Neier Inc. is looking for a Desktop Support Technician in Edison, NJ. The role involves moderate to complicated configuration and repair of desktop computers, along with direct customer support.

Candidate should have over 5 years of desktop support experience and be familiar with Windows operating systems and Microsoft Office. The position includes rotating on-call shifts and occasional weekend support, requiring onsite presence at client facilities.