Onsite Desktop Engineer — 2nd Shift IT Support

Mbi Llc; Newark, Northern (NJ, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Mbi Llc is seeking a desktop engineer for a fully onsite, second-shift role in Newark, NJ. You will provide level 1 & 2 support for users, troubleshoot hardware and software issues on desktops and laptops, and conduct remote problem solving when needed.

Responsibilities include installing hardware and software, setting up networks, managing Active Directory and Exchange, imaging machines, and collaborating with IT teams on projects. Travel to other NJ sites may be required.

Qualifications

• College degree required or 4-6 years' experience.
• Experience troubleshooting hardware and software issues on desktops and laptops.
• Experience with Windows Active Directory & Exchange.

Responsibilities

• Install hardware and software on workstations.
• Set up and maintain network and telecommunications systems.
• Troubleshoot LAN, server, Wi-Fi and connectivity issues.
• Utilize ticketing system as needed.
• Manage Windows Active Directory and Exchange.
• Re-image computers, perform data migrations and restorations.

Skills

Install hardware

Set up network

Active Directory

Education

College degree

Job description

Mbi Llc is seeking a desktop engineer for a fully onsite, second-shift role in Newark, NJ. You will provide level 1 & 2 support for users, troubleshoot hardware and software issues on desktops and laptops, and conduct remote problem solving when needed.

Responsibilities include installing hardware and software, setting up networks, managing Active Directory and Exchange, imaging machines, and collaborating with IT teams on projects. Travel to other NJ sites may be required.