Onsite Desktop Support Specialist: Helpdesk & IT Expert

Expedite Talent Solutions; Wilmington (DE); On-site; USD 30,000 - 47,000; Full time

Job summary

Expedite Talent Solutions is seeking a Desktop Support Specialist 3 for a 6‑month onsite assignment near Wilmington, DE. The role requires in-person availability and parking arrangements.

You will respond to help desk tickets and work with vendor contacts to resolve hardware and software issues, ensuring seamless connectivity across diverse systems. You will build and configure workstations and peripherals, troubleshoot basic network, software, and printing problems, and provide strong customer

Qualifications

• Minimum Of 3 Years’ Experience.
• Must have customer service experience.

Responsibilities

• Respond to help desk tickets
• Work with vendor support contacts to resolve technical problems with desktop computing equipment and software
• Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, computer conferencing systems, and administrative systems.
• Build and configure new user workstation equipment (PC, desktop image, phone, peripherals, software, user accounts)
• Troubleshoot basic network, software, and printing problems.

Skills

Help desk support

Customer service

Desktop troubleshooting

Job description

Expedite Talent Solutions is seeking a Desktop Support Specialist 3 for a 6‑month onsite assignment near Wilmington, DE. The role requires in-person availability and parking arrangements.

You will respond to help desk tickets and work with vendor contacts to resolve hardware and software issues, ensuring seamless connectivity across diverse systems. You will build and configure workstations and peripherals, troubleshoot basic network, software, and printing problems, and provide strong customer