Quality, Risk & Compliance Partner

ServiceNet Inc.; Northampton (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

403(b) retirement plan with employer –

Life and disability insurance

Employee Assistance Program

Tuition remission

Professional growth opportunities

Job summary

ServiceNet is seeking a Quality, Risk & Compliance (QRC) Business Partner to help program leaders improve services, meet regulatory requirements, and address quality and compliance concerns. Reporting to the Chief Quality Officer, you’ll serve as the primary QRC resource for assigned programs, supporting quality improvement, accreditation and survey readiness, corrective action, and program performance.

Assignments may include RVCC Outpatient, Behavioral Health & Integrated Services, or

Qualifications

• Bachelor’s degree in behavioral health, human services, healthcare administration, quality management, public administration, or a related field.
• At least five years of relevant experience in behavioral health, human services, healthcare quality, compliance, program operations, accreditation, or a related area.
• Ability to interpret and apply regulations, standards, policies, contracts, and program requirements.

Responsibilities

• Partner with program leaders to build strong working relationships and act as the primary QRC resource.
• Support compliance, licensing, accreditation, and external reviews and readiness.
• Use data to identify trends and drive corrective actions and performance improvements.
• Address risk and participate in organization-wide quality initiatives.

Skills

Regulatory interpretation

Quality oversight

Project management

Communication

Organizational skills

Education

Bachelor’s degree in behavioral health or related field

Job description

ServiceNet is seeking a Quality, Risk & Compliance (QRC) Business Partner to help program leaders improve services, meet regulatory requirements, and address quality and compliance concerns. Reporting to the Chief Quality Officer, you’ll serve as the primary QRC resource for assigned programs, supporting quality improvement, accreditation and survey readiness, corrective action, and program performance.

Assignments may include RVCC Outpatient, Behavioral Health & Integrated Services, or