Quality Improvement Analyst - Family Services

One Hope United; Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay and benefits

Tuition assistance up to $2,500 per yr

Generous vacation and PTO plans

Health, dental, vision

Job summary

One Hope United is seeking a Quality Improvement Specialist in Tampa, FL to drive continuous quality improvement, ensure compliance, and integrate best practices for the families served. The role requires collaboration with the Director, unit supervisors, and frontline staff to monitor performance and guide program improvements.

Responsibilities include data analysis from FSFN, QA monitoring, staff training support, and coordination of corrective actions.

Qualifications

• Bachelor's degree in Social Work, Psychology, Human Development, Education, or related field required.
• Minimum 2 years' experience in child welfare or related field.
• State of FL child welfare certification required.
• Valid driver's license and acceptable driving record required.

Responsibilities

• Track contract performance and provide monthly reports to the Director and Unit Supervisors.
• Review a minimum of one file per unit per month using QA standards and provide programmatic guidance to case workers.
• Review 10% of children who are prescribed psychotropic medications monthly and debrief findings.
• Track and monitor psychotropic medication and compliance per DCF policy and procedure.
• Collect, review, and analyze data from file reviews and FSFN reports to identify strengths and needs.
• Participate in planning and delivery of staff training.
• Assist in policy/procedure formulation and review as directed by the Director.
• Participate in lead agency quality assurance activities.
• Coordinate preparation of files for programmatic monitoring reviews and follow-up actions.

Skills

Written communication

Oral communication

Organization

Multitasking

Problem solving

Confidentiality

Team collaboration

Education

Bachelor's degree in Social Work

Bachelor's degree in Psychology

Bachelor's degree in Education

Tools

MS Windows

Job description

One Hope United is seeking a Quality Improvement Specialist in Tampa, FL to drive continuous quality improvement, ensure compliance, and integrate best practices for the families served. The role requires collaboration with the Director, unit supervisors, and frontline staff to monitor performance and guide program improvements.

Responsibilities include data analysis from FSFN, QA monitoring, staff training support, and coordination of corrective actions.