CQI Specialist: Elevating Child & Family Outcomes

One Hope United; Waukegan (IL); On-site; USD 65,000 - 88,000; Full time

Benefits offered by this job

Tuition assistance

Vacation and personal days

Medical, dental, vision

403(b) retirement

Life insurance

Career development opportunities

LCSW/LCPC supervision hours (where loc

Voluntary legal plans

Job summary

One Hope United is seeking a CQI Specialist to advance continuous quality improvement, integrate compliance, and standardize agency practices to improve outcomes for children, youth, and families served.

The role emphasizes data review, on-site assessments, and collaboration to address risks and strengthen program effectiveness, with a strong focus on confidentiality and ethical standards.

Qualifications

• Bachelor’s degree in a related field preferred.
• 2–4 years in human services, quality improvement, or a related role preferred.
• Ability to travel locally and regionally; valid driver’s license and driving record.
• Successful completion of required background checks and clearances.

Responsibilities

• Conduct case file reviews for documentation quality and best-practice alignment.
• Perform on-site reviews of compliance with agreements in service and admin spaces.
• Review supervision documentation to reflect staff guidance and support needs.
• Lead peer review processes to promote reflective practice and learning.
• Analyze incident reports to identify trends and propose solutions.
• Evaluate outcome measures to inform targeted quality improvements.

Skills

Quality Improvement

Documentation Review

Collaboration

Education

Bachelor’s degree in Social Work, Psychology, Human Development, Education or related field

Job description

One Hope United is seeking a CQI Specialist to advance continuous quality improvement, integrate compliance, and standardize agency practices to improve outcomes for children, youth, and families served.

The role emphasizes data review, on-site assessments, and collaboration to address risks and strengthen program effectiveness, with a strong focus on confidentiality and ethical standards.