Quality Improvement Coordinator

Starfish Family Services; Inkster (MI); In loco; USD 60.000 - 85.000; Tempo pieno

Descrizione del lavoro

Starfish Family Services in Inkster, MI seeks a Quality Associate to support agency-wide quality improvement initiatives through data analysis, reporting, and coordination of audits and accreditation activities. You will partner with program and department leaders to identify trends, translate data into actionable insights, and drive corrective actions and continuous quality improvement.

The role emphasizes collaboration with staff, families, and community partners to uphold agency standards and

Competenze

• Bachelor’s degree required; related field accepted or equivalent experience.
• Minimum of two years’ post-degree experience.
• Familiarity with quality improvement methods and data reporting is preferred.

Mansioni

• Coordinate and support cross-functional quality improvement projects from identif ication through implementation and evaluation.
• Facilitate structured problem solving and root cause analysis to develop sustainable improvement strategies.
• Develop and maintain recurring quality reports, dashboards, and other reporting tools to monitor KPIs.
• Review data for completeness, accuracy, trends and opportunities for improvement; communicate findings to leadership.
• Support external audits, accreditation activities, and monitoring reviews with quality improvement frameworks and tools.

Conoscenze

Data analysis

Excel

Power BI

PowerPoint

MS Office

Formazione

Bachelor’s degree in Education, Psychology, Counseling, Social Work, Human Services, or related field

Descrizione del lavoro

Starfish Family Services in Inkster, MI seeks a Quality Associate to support agency-wide quality improvement initiatives through data analysis, reporting, and coordination of audits and accreditation activities. You will partner with program and department leaders to identify trends, translate data into actionable insights, and drive corrective actions and continuous quality improvement.

The role emphasizes collaboration with staff, families, and community partners to uphold agency standards and