Quality Engineer: Root-Cause Leader & Product Stewardship

Georgia Pacific Corp.; Toledo (OR); On-site; USD 75,000 - 110,000; Full time

Job summary

Georgia-Pacific Toledo is seeking a Quality Engineer to ensure products meet customer, regulatory, internal quality, and stewardship expectations. You will lead root cause analyses, drive CAPAs, and partner with operations, technical, environmental, and supply chain teams to prevent repeat issues.

The role emphasizes risk-based decisions, data interpretation, and clear business communication to support safe, compliant, and high-quality products for our customers.

Qualifications

• Bachelor's degree in engineering, chemistry, materials science, paper science, quality management, or a related technical field.
• Experience in quality engineering, manufacturing, process engineering, technical service, product stewardship, or a related industrial role.
• Demonstrated ability to lead root cause investigations and implement corrective and preventive actions that prevent recurrence.
• Working knowledge of quality management systems, product specifications, process control, audit practices, and data-based problem solving.
• Ability to interpret technical data, laboratory results, customer requirements, process trends, and product performance information.
• Strong communication skills with the ability to translate technical findings into clear business and customer-facing messages.

Responsibilities

• Lead structured root cause analyses for customer complaints, product nonconformances, process deviations, audit findings, and recurring quality issues using tools such as 5 Whys, Fishbone/Ishikawa, FMEA, and statistical trending.
• Own or support Product Stewardship activities, including containment, investigation, action planning, implementation, verification of effectiveness, documentation, and closure.
• Serve as a product stewardship resource by evaluating quality risks, regulatory considerations, customer use requirements, specification changes, and life-cycle impacts.
• Partner with manufacturing, technical, environmental, procurement, logistics, sales, and customer-facing teams to align product decisions with safety, compliance, customer expectations, and business risk.
• Analyze production, lab, inspection, customer feedback, and process data to identify trends, prevent defects, reduce variation, and improve product performance.
• Develops and coaches the Operations Teams on quality procedures, control plans, inspection criteria, specifications, and product disposition workflows.
• Support customer complaint investigations, technical reviews, audit responses, claims, regulatory inquiries, and product stewardship reviews.
• Coach teams on disciplined problem solving, evidence-based decisions, quality expectations, and effective documentation.

Skills

Root cause analysis

Quality engineering

Data analysis

Communication

Education

Bachelor's degree in engineering, chemistry, materials science, paper science, quality management, or related field

Tools

5 Whys

Fishbone/Ishikawa

FMEA

Statistical trending

Job description

Georgia-Pacific Toledo is seeking a Quality Engineer to ensure products meet customer, regulatory, internal quality, and stewardship expectations. You will lead root cause analyses, drive CAPAs, and partner with operations, technical, environmental, and supply chain teams to prevent repeat issues.

The role emphasizes risk-based decisions, data interpretation, and clear business communication to support safe, compliant, and high-quality products for our customers.