Customer Quality Engineer: Root-Cause & Process Improvement

Resilient Structures

Saint George (UT)

On-site

USD 39,000 - 58,000

Full time

4 days ago
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Benefits offered by this job

Health, dental, and vision benefits
Retirement plan contributions
Life and disability insurance
Additional coverage options
Paid time off and EAP
Career growth opportunities

Job summary

Resilient Structures in St. George, UT is seeking a full-time Customer Quality Engineer to own customer quality initiatives, lead investigations, and drive improvements across manufacturing.

This role will partner with cross-functional teams to ensure product and process quality meets customer expectations in a fast-growing environment. You will review customer requirements and drawings, perform root-cause analyses, lead 8D actions, support audits, and help maintain ISO 9001:2015 compliance

Qualifications

  • Bachelor's degree in Engineering, Quality, or related field.
  • 3+ years in quality assurance or quality engineering.
  • Experience with 8D, 5-Why, Fishbone, RCA, and corrective actions.
  • Familiarity with ISO 9001:2015 or similar QMS.

Responsibilities

  • Lead investigations when quality concerns arise and drive solutions.
  • Review customer requirements and technical drawings to ensure conformance.
  • Conduct root cause analyses and lead 8D corrective action efforts.
  • Support audits and inspections and maintain ISO 9001:2015 compliance.
  • Analyze quality trends to identify opportunities for continuous improvement.

Skills

Root cause analysis
Quality assurance
communication skills
Microsoft Office

Education

Bachelor's degree in Engineering/Quality or related field

Tools

SPC
Minitab
Control charts
Engineering drawing

Job description

Resilient Structures in St. George, UT is seeking a full-time Customer Quality Engineer to own customer quality initiatives, lead investigations, and drive improvements across manufacturing.

This role will partner with cross-functional teams to ensure product and process quality meets customer expectations in a fast-growing environment. You will review customer requirements and drawings, perform root-cause analyses, lead 8D actions, support audits, and help maintain ISO 9001:2015 compliance

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