Quality & Process Improvement Lead, Packaging Plant

Georgia Pacific Corp.; Olde West Chester (OH); Sur place; USD 95 000 - 130 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

FSA/HSA

Life Insurance

AD&D

Disability

Retirement

Paid vacation

Educational assistance

Infertility assistance

Paid parental leave

Adoption assistance

Résumé du poste

Georgia-Pacific is seeking a Process Manager at our West Chester, OH sheet feeder facility to lead quality and continuous improvement. You will act as the plant’s quality champion, partner with operations and customers, and drive data-driven improvements across processes.

As part of the plant leadership team, you will manage audit readiness, quality systems, and KPIs, including corrective actions and safety programs, while traveling up to 25% for training and customer meetings.

Qualifications

• Experience coaching and mentoring in a professional atmosphere.
• Experience with Root Cause Analysis (RCA) and Cause Mapping.
• Experience maintaining customer relations through written and verbal follow up including email, video conferencing, and onsite visits.

Responsabilités

• Champion a culture of quality and continuous improvement aligned with PBM principles.
• Own and manage plant quality documentation, standard work, and audit readiness.
• Lead quality systems, audits, and corrective action plans across the plant.
• Own board quality performance, best-run settings, and key waste metrics.
• Evaluate and optimize processes based on paper grades and machine capabilities.
• Partner with operations and commercial teams to meet or exceed customer expectations.
• Work directly with customers on continuous improvement, trial runs, and performance feedback.
• Build relationships across teams to solve problems, adapt processes, and enhance results.
• Facilitate food safety compliance and product stewardship programs.
• Monitor key metrics and lead RCA and data-driven improvements.
• Manage customer interactions, complaint resolution, and internal quality reporting.
• Oversee quality data systems (KIWI, Parsable, etc.) and ensure compliance with GP and customer standards.
• Travel 25% of the time for training, customer meetings, training, and other.

Connaissances

Coaching & mentoring

RCA & Cause Mapping

Customer relations

Formation

Bachelor's degree in engineering/operations

Outils

KIWI

Parsable

Description du poste

Georgia-Pacific is seeking a Process Manager at our West Chester, OH sheet feeder facility to lead quality and continuous improvement. You will act as the plant’s quality champion, partner with operations and customers, and drive data-driven improvements across processes.

As part of the plant leadership team, you will manage audit readiness, quality systems, and KPIs, including corrective actions and safety programs, while traveling up to 25% for training and customer meetings.