Quality Engineer – Remote, Customer-Facing (Critical Power)

ABB Inc.; California; Remote; USD 83,000 - 133,000; Full time

Job summary

ABB is seeking a Quality Engineer to lead customer-facing quality initiatives for Critical Power projects. You will act as technical authority, review designs, and drive issue resolution while coordinating with engineering, manufacturing, service, and product management teams.

The role requires a strong engineering background in electrical distribution, exceptional communication, and the ability to manage multiple projects with minimal supervision.

Qualifications

• Bachelor's degree in Electrical Engineering or related field with 7+ years' experience in electrical distribution or power systems.
• Master's degree with 5+ years' experience in electrical distribution or power systems.
• Strong interpersonal and communication skills; fluent in English (written and spoken).
• Proficiency in MS Office, MS Teams, and ability to leverage AI tools in job functions.
• Ability to manage multiple projects and work independently with minimal supervision.
• Capability to establish and nurture partnership relationships with ABB Product management, engineering, and service.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

Responsibilities

• Serve as ABB's primary customer contact for quality and technical issues, leading communications, onsite support, action plans, and resolution timelines.
• Act as the technical and design authority for engineering deliverables on moderate- to high-complexity projects.
• Review and approve designs, perform verification and peer reviews, and ensure compliance with safety, quality, contractual, and as-built documentation requirements.
• Identify and resolve technical challenges while communicating product gaps, customer needs, and market trends to commercial and product management teams.
• Collaborate cross-functionally with engineering, manufacturing, testing, commissioning, service, supply chain, sales, and product management to ensure successful project execution.
• Manage multiple concurrent projects, including work plans, cost estimates, RFQs, supplier evaluations, project meetings, contract variations, and timely delivery of engineering outputs.

Skills

Interpersonal skills

Communication

English fluency

Project management

Education

Bachelors in Electrical Engineering or related

Masters in Electrical Engineering or related

Tools

MS Office

MS Teams

AI tools

Job description

ABB is seeking a Quality Engineer to lead customer-facing quality initiatives for Critical Power projects. You will act as technical authority, review designs, and drive issue resolution while coordinating with engineering, manufacturing, service, and product management teams.

The role requires a strong engineering background in electrical distribution, exceptional communication, and the ability to manage multiple projects with minimal supervision.