Quality Control Team Lead — Training & Compliance

Broadridge; Edgewood (AL); On-site; USD 34,000 - 45,000; Full time

Job summary

Broadridge is seeking a Coordinator Quality Control for its Edgewood, NY location. This role partners with the QC Supervisor to supervise staff, coordinate staffing, and ensure on-the-job training is delivered and documented.

You will verify job discrepancies, ensure timely reconciliation, and support continuous quality improvements while complying with ISO standards and company guidelines; strong communication and teamwork are essential.

Qualifications

• Associate's degree or equivalent in experience.
• Min 2 years leadership/supervisory experience in a Production/Quality Control environment.

Responsibilities

• Daily communication with the Supervisor/Manager regarding shift activity.
• Coordinate staffing needs and schedules with the QC Supervisor, appropriate personnel, and staffing agencies.
• Assess the training needs of the Quality Control team.
• Ensure on-the-job training occurs and is documented as required.
• Follow up on all job discrepancies and inquiries for jobs in process.
• Verify that all jobs are reconciled and closed in a timely manner.
• Support quality, efficiency and productivity improvements across the team.
• Ensure staff understand and comply with company guidelines and ISO standards.
• Adapt to changing environments based on customer needs.
• May perform other duties as needed.

Skills

Problem solving

Teamwork & independence

Attention to detail

Written & verbal comms

MS Office skills

Multitasking under deadlines

English proficiency

Spanish a plus

Education

Associate's degree or equivalent in experience

Job description

Broadridge is seeking a Coordinator Quality Control for its Edgewood, NY location. This role partners with the QC Supervisor to supervise staff, coordinate staffing, and ensure on-the-job training is delivered and documented.

You will verify job discrepancies, ensure timely reconciliation, and support continuous quality improvements while complying with ISO standards and company guidelines; strong communication and teamwork are essential.