Quality Control Lead: Training & Compliance

Broadridge Financial Solutions; Northern, New York (KY, NY); Hybrid; USD 71,635,000 - 94,558,000; Full time

Job summary

Broadridge Financial Solutions seeks a Coordinator Quality Control in Edgewood, NY to join the production team. You will coordinate staffing and shifts, and assist in training to ensure quality issues are documented and resolved promptly.

Under the QC Supervisor, you will help ensure on-the-job training is delivered timely, verify discrepancies, and support continuous quality improvements while complying with ISO standards.

Qualifications

• Associate's degree or equivalent in experience.
• Min 2 years leadership/supervisory experience in a Production/Quality Control environment.

Responsibilities

• Daily communication with the Supervisor/Manager regarding shift activity.
• Coordinate staffing needs and schedules with the QC Supervisor and staffing agencies.
• Assess the training needs of the Quality Control team and document on-the-job training.
• Follow up on all job discrepancies and inquiries for jobs in process and ensure timely closures.
• Support continual improvement of quality, efficiency and productivity and ensure ISO guidelines are followed.
• Adapt to changing customer needs and perform other duties as assigned.

Skills

Problem solving

Teamwork

Attention to detail

Communication skills

English proficiency

Spanish communication

Education

Associate's degree or equivalent

Tools

Microsoft Office

Job description

Broadridge Financial Solutions seeks a Coordinator Quality Control in Edgewood, NY to join the production team. You will coordinate staffing and shifts, and assist in training to ensure quality issues are documented and resolved promptly.

Under the QC Supervisor, you will help ensure on-the-job training is delivered timely, verify discrepancies, and support continuous quality improvements while complying with ISO standards.