Coordinator, Quality Control

Broadridge; Edgewood (AL); On-site; USD 34,000 - 45,000; Full time

Job summary

Broadridge is seeking a Coordinator Quality Control for its Edgewood, NY location. This role partners with the QC Supervisor to supervise staff, coordinate staffing, and ensure on-the-job training is delivered and documented.

You will verify job discrepancies, ensure timely reconciliation, and support continuous quality improvements while complying with ISO standards and company guidelines; strong communication and teamwork are essential.

Qualifications

• Associate's degree or equivalent in experience.
• Min 2 years leadership/supervisory experience in a Production/Quality Control environment.

Responsibilities

• Daily communication with the Supervisor/Manager regarding shift activity.
• Coordinate staffing needs and schedules with the QC Supervisor, appropriate personnel, and staffing agencies.
• Assess the training needs of the Quality Control team.
• Ensure on-the-job training occurs and is documented as required.
• Follow up on all job discrepancies and inquiries for jobs in process.
• Verify that all jobs are reconciled and closed in a timely manner.
• Support quality, efficiency and productivity improvements across the team.
• Ensure staff understand and comply with company guidelines and ISO standards.
• Adapt to changing environments based on customer needs.
• May perform other duties as needed.

Skills

Problem solving

Teamwork & independence

Attention to detail

Written & verbal comms

MS Office skills

Multitasking under deadlines

English proficiency

Spanish a plus

Education

Associate's degree or equivalent in experience

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are actively seeking Coordinator Quality Control, for our Edgewood, NY location.

Daily communication with the Supervisor/Manager regarding shift activity. Including feedback/escalation between shifts, with peers and across departments on the occurrence and resolution of quality related issues. Coordinate staffing needs and schedules with the QC Supervisor, appropriate personnel, and staffing agencies. Assess the training needs of the Quality Control team. Partner with the Quality Control Supervisor to ensure that on the job training occurs in a timely manner and is documented as required. Follows up on all job discrepancies and inquiries for jobs in process. Verifying that all jobs are properly reconciled and closed in a timely manner accurately. Support the Broadridge team and continual improvement of quality, efficiency and productivity. Ensure that staff understand and comply with all company guidelines and ISO standards when carrying out quality control processes. Adapt to a constantly changing environment as determined by the customers’ needs and demands. May perform other duties/responsibilities as needed or assigned

Preferred Qualifications:

• Associate's degree or equivalent in experience
• Min 2 years leadership/supervisory experience in a Production/Quality Control environment

Skills/Competencies:

• Effective problem-solving skills.
• Ability to work independently and in a team environment.

• Attention to detail
• Written and oral communication skills
• Strong PC skills. Microsoft Office products
• Able to effectively multi-task and manage multiple priorities simultaneously and work effectively under tight deadlines and pressure.
• Proficient in English; Spanish communication skills a plus

Requirements:

• Light work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects.

Hourly rate: $25.00 to $33.00 hourly - Bonus Eligible

Shift: Monday through Friday, 9 AM to 5:30 PM

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [e-mail].