Quality Control Specialist – 1st Shift

Harry and David, LLC; Bolingbrook, Northern (IL, KY); Hybrid; USD 22,000 - 26,000; Full time

Job summary

1-800-FLOWERS.COM, INC is seeking a Quality Control Associate to monitor product quality on the production floor and route questions to the right teams. You will inspect items, report defects, and ensure standards meet customer expectations in a fast-paced environment.

The role requires a High School Diploma, strong English skills, and the ability to stand for long periods. Willingness to work a 1st shift with possible overtime and cross-training on the production floor is needed.

Qualifications

• High School Diploma required.
• Must read and speak English (Spanish is helpful).
• Must be comfortable working with a computer.
• Must be able to stand/walk for up to 10 hours.
• Must be able to push/pull carts and totes up to 25lbs.
• Strong communication skills.
• Analytical skills.
• Planning and problem solving.
• Teamwork.

Responsibilities

• Inspect and report quality issues.
• Approve items that meet the quality standards expected by our customer.
• Enter defect information into the quality monitoring system.
• Perform all duties of the quality assurance personnel.
• Diagnose problems and contact appropriate teams for support.
• At peak times we operate 24/7; be willing to work on either shift to provide coverage.
• Communicate with support teams to solve issues in a timely manner.
• Communicate with Operations about all area problems.
• Read, write and reply to all business emails and other communications in English.
• Perform additional duties as required.

Skills

Quality control

Attention to detail

Communication skills

Teamwork

Problem solving

Computer literacy

Education

High School Diploma

Job description

1-800-FLOWERS.COM, INC is seeking a Quality Control Associate to monitor product quality on the production floor and route questions to the right teams. You will inspect items, report defects, and ensure standards meet customer expectations in a fast-paced environment.

The role requires a High School Diploma, strong English skills, and the ability to stand for long periods. Willingness to work a 1st shift with possible overtime and cross-training on the production floor is needed.