Quality Control Analyst: Defect Reduction & Process Insight

Freedom Living co.; Bolingbrook, Northern (IL, KY); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

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Job summary

RadNet, Inc. is seeking a QC Analyst to ensure product quality, reduce defects, and support efficient production across departments.

You will evaluate issues, apply quality standards, analyze data, and collaborate across teams to identify root causes and implement lasting improvements. Key focus includes minimizing unpicks, preventing recurring defects, and reducing quality-related costs while protecting the customer experience and overall production performance.

Qualifications

• Strong attention to detail and commitment to product quality.
• Analytical and problem-solving abilities with data-driven thinking.
• Ability to identify patterns, investigate root causes, and recommend practical solutions.
• Ability to multitask, prioritize, and manage multiple quality issues.
• Excellent verbal and written communication and cross-functional collaboration.
• Experience in production, quality control, or related environment preferred.

Responsibilities

• Oversee daily operation of the Quality Control desk and manage workflow.
• Evaluate defects using unpick coding and document findings in PMALL systems.
• Perform visual inspections, measurements, and product validation.
• Approve in-process and finished products based on specs and quality expectations.
• Identify defective products and direct rework or rejection as needed.
• Analyze defect and unpick data to identify trends and drive improvements.
• Collaborate with Production, QA, and Customer Service to address quality concerns.
• Support cost reduction and defect prevention initiatives with data-driven insights.
• Prepare reports with observations, data, and supporting imagery.
• Provide guidance and training on quality standards across departments.

Skills

Attention to detail

Analytical skills

Problem solving

Root cause analysis

Multitasking

Communication skills

Cross-functional collaboration

Data analysis

Production environment experience

Tools

PMALL systems

Quality tracking tools

Job description

Join Personalizationmall.com, the world's leading manufacturer and retailer of personalized gifts, and embark on a rewarding journey where your efforts and dedication are celebrated! As a valued member of our team, you'll be part of an innovative company that thrives on bringing smiles and joy to people's lives through unique, personalized, one-of-a-kind gifts. At Personalizationmall.com, you'll have the opportunity to contribute to a dynamic and fast-paced industry, in an inclusive work environment, working with other passionate individuals like yourself.

1st Shift: 8:00am - 4:30pm

ESSENTIAL DUTIES

• Monitor the quality standards via inspection of our manufactured product making sure it meets our customer expectations.
• Operate the quality control desk receiving quality questions or concerns, routing these issues to Operations Management and other support teams for resolution.
• Avoid waste and help create better efficiencies in the given areas.
• Assisting the Quality Control Analysist complete their daily duties.
• Cross training when require in the production floor

RESPONSIBILITIES

• Inspect and report quality issues.
• Approve items that meet the quality standards expected by our customer.
• Enter defect information into the quality monitoring system.
• Perform all duties of the quality assurance personnel.
• Diagnose problems and contact appropriate teams for support.
• At peak times we operate 24/7 operation; the proper candidate must be willing to work on either shift to provide this coverage.
• Communicate with the support teams needed to solve issues within a timely manner.
• Communicate with the Operations team about all aspects or problems in the area.
• Read, write and reply to all business emails and other forms of communication in English.
• Perform additional as required.

Requirements

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• High School Diploma required.
• Must read and speak English (Spanish is helpful)
• Must be comfortable working with a computer.
• Must be able to stand/walk for up to 10 hours.
• Must be able to push/pull carts and totes up to 25lbs.
• Strong communication Skills
• Analytical skills
• Planning and problem solving
• Teamwork

The expected hourly pay range for this position is $17.50 per hour. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

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