Quality Control

Harry and David, LLC; Bolingbrook, Northern (IL, KY); Hybrid; USD 22,000 - 26,000; Full time

Job summary

1-800-FLOWERS.COM, INC is seeking a Quality Control Associate to monitor product quality on the production floor and route questions to the right teams. You will inspect items, report defects, and ensure standards meet customer expectations in a fast-paced environment.

The role requires a High School Diploma, strong English skills, and the ability to stand for long periods. Willingness to work a 1st shift with possible overtime and cross-training on the production floor is needed.

Qualifications

• High School Diploma required.
• Must read and speak English (Spanish is helpful).
• Must be comfortable working with a computer.
• Must be able to stand/walk for up to 10 hours.
• Must be able to push/pull carts and totes up to 25lbs.
• Strong communication skills.
• Analytical skills.
• Planning and problem solving.
• Teamwork.

Responsibilities

• Inspect and report quality issues.
• Approve items that meet the quality standards expected by our customer.
• Enter defect information into the quality monitoring system.
• Perform all duties of the quality assurance personnel.
• Diagnose problems and contact appropriate teams for support.
• At peak times we operate 24/7; be willing to work on either shift to provide coverage.
• Communicate with support teams to solve issues in a timely manner.
• Communicate with Operations about all area problems.
• Read, write and reply to all business emails and other communications in English.
• Perform additional duties as required.

Skills

Quality control

Attention to detail

Communication skills

Teamwork

Problem solving

Computer literacy

Education

High School Diploma

Job description

Join Personalizationmall.com, the world's leading manufacturer and retailer of personalized gifts, and embark on a rewarding journey where your efforts and dedication are celebrated! As a valued member of our team, you'll be part of an innovative company that thrives on bringing smiles and joy to people's lives through unique, personalized, one-of-a-kind gifts. At Personalizationmall.com, you'll have the opportunity to contribute to a dynamic and fast-paced industry, in an inclusive work environment, working with other passionate individuals like yourself.

1st Shift: 8:00am - 4:30pm

ESSENTIAL DUTIES

• Monitor the quality standards via inspection of our manufactured product making sure it meets our customer expectations.
• Operate the quality control desk receiving quality questions or concerns, routing these issues to Operations Management and other support teams for resolution.
• Avoid waste and help create better efficiencies in the given areas.
• Assisting the Quality Control Analysist complete their daily duties.
• Cross training when require in the production floor

RESPONSIBILITIES

• Inspect and report quality issues.
• Approve items that meet the quality standards expected by our customer.
• Enter defect information into the quality monitoring system.
• Perform all duties of the quality assurance personnel.
• Diagnose problems and contact appropriate teams for support.
• At peak times we operate 24/7 operation; the proper candidate must be willing to work on either shift to provide this coverage.
• Communicate with the support teams needed to solve issues within a timely manner.
• Communicate with the Operations team about all aspects or problems in the area.
• Read, write and reply to all business emails and other forms of communication in English.
• Perform additional as required.

Requirements

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• High School Diploma required.
• Must read and speak English (Spanish is helpful)
• Must be comfortable working with a computer.
• Must be able to stand/walk for up to 10 hours.
• Must be able to push/pull carts and totes up to 25lbs.
• Strong communication Skills
• Analytical skills
• Planning and problem solving
• Teamwork

The expected hourly pay range for this position is $17.50 per hour. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

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