Quality Control Specialist

Pmall; Bolingbrook (IL); On-site; USD 20,000 - 28,000; Full time

Job summary

Personalizationmall.com, the world’s leading manufacturer and retailer of personalized gifts, seeks a Quality Control Associate in Bolingbrook, IL. You will monitor quality standards, inspect products, and help drive efficiencies on the production floor.

The role requires a High School Diploma, English proficiency, and comfort with a computer. You will collaborate with Operations, document defects, and be prepared for peak times including overnight shifts as needed.

Qualifications

• High School Diploma required.
• Must read and speak English (Spanish is helpful)
• Must be comfortable working with a computer.
• Must be able to stand/walk for up to 10 hours.
• Must be able to push/pull carts and totes up to 25lbs.
• Strong communication skills.
• Analytical skills.
• Planning and problem solving.
• Teamwork.

Responsibilities

• Inspect and report quality issues.
• Approve items that meet the quality standards expected by our customer.
• Enter defect information into the quality monitoring system.
• Perform all duties of the quality assurance personnel.
• Diagnose problems and contact appropriate teams for support.
• Occasional 24/7 coverage; be willing to work on either shift to provide coverage.
• Communicate with the support teams needed to solve issues within a timely manner.
• Communicate with the Operations team about all aspects or problems in the area.
• Read, write and reply to all business emails and other forms of communication in English.
• Perform additional duties as required.

Skills

Strong communication

Analytical skills

Planning

Problem solving

Teamwork

English language proficiency

Education

High School Diploma

Job description

Join Personalizationmall.com, the world's leading manufacturer and retailer of personalized gifts, and embark on a rewarding journey where your efforts and dedication are celebrated! As a valued member of our team, you'll be part of an innovative company that thrives on bringing smiles and joy to people's lives through unique, personalized, one-of-a-kind gifts. At Personalizationmall.com, you'll have the opportunity to contribute to a dynamic and fast-paced industry, in an inclusive work environment, working with other passionate individuals like yourself.

1st Shift: 8:00am - 4:30pm

ESSENTIAL DUTIES

• Monitor the quality standards via inspection of our manufactured product making sure it meets our customer expectations.
• Operate the quality control desk receiving quality questions or concerns, routing these issues to Operations Management and other support teams for resolution.
• Avoid waste and help create better efficiencies in the given areas.
• Assisting the Quality Control Analysist complete their daily duties.
• Cross training when require in the production floor

RESPONSIBILITIES

• Inspect and report quality issues.
• Approve items that meet the quality standards expected by our customer.
• Enter defect information into the quality monitoring system.
• Perform all duties of the quality assurance personnel.
• Diagnose problems and contact appropriate teams for support.
• At peak times we operate 24/7 operation; the proper candidate must be willing to work on either shift to provide this coverage.
• Communicate with the support teams needed to solve issues within a timely manner.
• Communicate with the Operations team about all aspects or problems in the area.
• Read, write and reply to all business emails and other forms of communication in English.
• Perform additional as required.

Requirements

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• High School Diploma required.
• Must read and speak English (Spanish is helpful)
• Must be comfortable working with a computer.
• Must be able to stand/walk for up to 10 hours.
• Must be able to push/pull carts and totes up to 25lbs.
• Strong communication Skills
• Analytical skills
• Planning and problem solving
• Teamwork

The expected hourly pay range for this position is $17.50 per hour. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

1-800-FLOWERS.COM, INC Participates in E-Verify, for more information:

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 516-237-6000.

EEO is the Law

ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service