Quality Assurance & Maintenance Lead

FirstService Residential; Saint Petersburg (FL); On-site; USD 95,000 - 130,000; Full time

Job summary

FirstService Residential is seeking a Quality Assurance professional to lead inspections of mechanical and common areas across properties. You will develop standards, audit processes, and reporting to drive continuous quality improvements and safety compliance.

You will collaborate with onsite maintenance teams to ensure programs align with regulatory requirements and organizational goals, while documenting issues and driving corrective actions across multiple properties.

Qualifications

• Master's Degree in Engineering-related field with 7+ years of related experience; or equivalent combination.
• Strong organization, planning and leadership skills.
• Excellent communication and problem-solving abilities.
• Proven ability to document, analyze and present data clearly.
• Experience with safety compliance and maintenance programs.

Responsibilities

• Develop, apply and maintain quality requirements, standards and methods for the inspection of mechanical and common areas within properties.
• Plan and conduct inspections/audits to ensure properties meet contractual standards and Quality Control standards; communicate issues and recommendations to management.
• Document data and prepare inspection reports on quality assurance activities, issues, trends and losses.
• Partner with onsite teams to provide guidance for maintenance operations and safety protocols across properties.

Skills

Audit & Inspection

Quality Assurance

Leadership

Communication

Problem Solving

Teamwork

Education

Master's Degree in Engineering/Building Maintenance

Tools

Windows

MS Office

Job description

FirstService Residential is seeking a Quality Assurance professional to lead inspections of mechanical and common areas across properties. You will develop standards, audit processes, and reporting to drive continuous quality improvements and safety compliance.

You will collaborate with onsite maintenance teams to ensure programs align with regulatory requirements and organizational goals, while documenting issues and driving corrective actions across multiple properties.