Quality Assurance & CQI Specialist - Juvenile Justice

Department-of-Juvenile-Justice; Richmond (VA); On-site; USD 72,000 - 86,000; Full time

Job summary

Department of Juvenile Justice seeks a Quality Assurance Specialist to lead quality improvement across its statewide services. The role focuses on planning, implementing, and sustaining CQI, fidelity of programs, and performance monitoring through data analysis and coaching.

Primary areas include Regional Service Coordination, the GREAT Program, FOCUS, YASI risk assessment, VJCCCA services, and SPEP™ implementation. This on-site position is based at VPSTC in Hanover, VA.

Qualifications

• Considerable knowledge of evidence-based programs and services in the juvenile justice field.
• Knowledge of training, coaching, technical assistance, program evaluation, and monitoring.
• Working knowledge of risk assessment instruments and developing case plans.
• Ability to analyze information, anticipate problems, and implement recommendations.
• Clear written and oral communication; ability to manage multiple tasks independently and in teams.
• Proficiency with Microsoft Office and related software.

Responsibilities

• Plan, implement, and sustain CQI and fidelity of statewide programs.
• Monitor service delivery, assess outcomes, and recommend improvements.
• Provide coaching and technical assistance across regions and initiatives.

Skills

Evidence-based programs knowledge

Training, coaching & TA

Program evaluation & monitoring

Risk assessment familiarity

Written & oral communication

Microsoft Office proficiency

Job description

Department of Juvenile Justice seeks a Quality Assurance Specialist to lead quality improvement across its statewide services. The role focuses on planning, implementing, and sustaining CQI, fidelity of programs, and performance monitoring through data analysis and coaching.

Primary areas include Regional Service Coordination, the GREAT Program, FOCUS, YASI risk assessment, VJCCCA services, and SPEP™ implementation. This on-site position is based at VPSTC in Hanover, VA.