Quality Compliance Administrator - Juvenile Programs

Dallas County; Dallas (TX); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Dallas County's Juvenile Department is seeking a Quality Assurance Administrator to develop and administer a comprehensive QA program, including tools, audits, and compliance with federal, state, and local laws. The role supervises exempt and non-exempt staff.

You will collaborate across departments, research regulations, and assist with training materials. Travel to various sites is required, and the candidate must be able to pass the Juvenile Academy standards.

Qualifications

• Education and experience equivalent to a Bachelor’s degree from an accredited college or university in Education, Business Administration, or in a job related field of study.
• Three (3) years of direct professional work related experience.
• Skilled in the use of standard software applications.
• Must possess a valid Texas Driver’s License, with a good driving record.

Responsibilities

• Coordinates quality management monitoring reviews and audits of all program activities to ensure compliance with applicable federal, state and local laws and regulations.
• Creates and implements a quality management monitoring system, collects data, maintains records and generates reports.
• Works in collaboration with staff, other departments and external agencies in resolving programmatic issues or creating corrective action plans related to any identified compliance discrepancies.
• Researches state and federal regulations, recommends changes in program activities, coordinates the creation and update of applicable policies and procedures and monitors compliance.
• Hires and trains staff, coordinates work assignments, evaluates performance, and initiates disciplinary actions, if necessary.
• Solicits and secures donations for the improvement and benefit of the program.
• Assists with the development of training materials and presentation of training sessions related to quality management and compliance.
• Performs other duties as assigned.

Skills

Quality assurance

Auditing

Staff supervision

Education

Bachelor's degree in Education, Business Administration, or related field

Tools

MS Office

Job description

Dallas County's Juvenile Department is seeking a Quality Assurance Administrator to develop and administer a comprehensive QA program, including tools, audits, and compliance with federal, state, and local laws. The role supervises exempt and non-exempt staff.

You will collaborate across departments, research regulations, and assist with training materials. Travel to various sites is required, and the candidate must be able to pass the Juvenile Academy standards.