Quality Assurance Coordinator - Logistics & Compliance

AIT Worldwide Logistics, Inc.; Palatine (IL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical

Prescription

Health Savings Account

Flexible Spending Accounts

Dental

Vision

Life

AD&D

Disability

Tuition Reimbursement

Paid Parental Leave

Pet Insurance

401(k)

Employee Support

Job summary

AIT Worldwide Logistics is seeking a Quality Assurance Coordinator to audit import/export and domestic carrier bookings, ensuring SASP and security protocols are followed before freight is tendered or released. The role emphasizes documentation control, audits, corrective actions and KPI reporting within a global logistics team.

You will support investigations, lead continuous improvement projects and ensure compliance with ISO/CEIV/GDP standards across QA processes.

Qualifications

• Bachelor's degree in quality management, business or related field.
• Minimum 2 years in quality assurance, quality control or regulatory compliance.
• Minimum 1 year in logistics or a related quality environment.
• Proficiency with MS Word, Excel and PowerPoint; experience with Cargowise and eQMS systems.

Responsibilities

• Audit import, export and domestic carrier booking to ensure QA SOP compliance.
• Oversee documentation control, records, audits, testing and corrective actions.
• Lead internal audits and inspections of quality systems for non-conformance.
• Support investigations of non-conformances and customer complaints with root cause analysis.
• Provide KPI data, tracking and reporting to identify trends and improvements.
• Ensure quality activities align with ISO, CEIV, GDP standards.
• Assist audits with customers and suppliers and prep for internal/external reviews.
• Coordinate QA training and monitor completion via dashboards.
• Contribute to quality projects and continuous improvement initiatives.

Skills

Quality mindset

Auditing

Documentation

Data analysis

Problem solving

Education

Bachelor's Degree in Quality Management, Business Administration, Supply Chain, or related field

Tools

Cargowise

Dot Compliance

SharePoint

Job description

AIT Worldwide Logistics is seeking a Quality Assurance Coordinator to audit import/export and domestic carrier bookings, ensuring SASP and security protocols are followed before freight is tendered or released. The role emphasizes documentation control, audits, corrective actions and KPI reporting within a global logistics team.

You will support investigations, lead continuous improvement projects and ensure compliance with ISO/CEIV/GDP standards across QA processes.