Quality Assurance Specialist

AIT Worldwide Logistics; Sharon Hill (Delaware County); On-site; USD 55,000 - 75,000; Full time

Job summary

AIT Worldwide Logistics is seeking a Quality Assurance Specialist to support and lead quality management processes across the organization and liaise with global and local stakeholders.

The role focuses on maintaining documentation, training compliance, non-conformance handling, KPI tracking, audits, and regulatory compliance. Candidates will have a life sciences or engineering degree and 2+ years in QA or regulatory roles; experience in logistics is preferred.

Qualifications

• Bachelor's Degree in Life Sciences, Quality Management, Engineering, or related field.
• 2+ years of experience in quality assurance, regulatory compliance, or related operational quality role.
• 1+ years work experience in logistics and/or quality environment (preferred)
• Experience with ISO/CEIV/GDP or similar quality systems is beneficial.

Responsibilities

• Documentation control and training coordination across global QA processes.
• Investigate and coordinate non-conformances and deviations; assist in near-miss reporting.
• Ensure quality system compliance with applicable standards and certifications (ISO, CEIV, GDP).
• Provide data, KPI tracking, and qualification support for equipment/maintenance.
• Support audits with customers and suppliers; participate in internal/external audits.
• Ensure regulatory compliance across national and international frameworks.
• Evaluate change effects on processes, procedures and forms.
• Monitor training dashboards and ensure completion and compliance.
• Contribute to quality improvement projects across the organization.
• Perform other duties as assigned and adhere to all policies.

Skills

Quality Assurance

Documentation

Regulatory Compliance

Audit Support

Training Tracking

Data Analysis

ISO Compliance

Logistics Experience

Education

Bachelor's Degree in Life Sciences

Bachelor's Degree in Quality Management

Bachelor's Degree in Engineering

Tools

MS Word

MS Excel

MS PowerPoint

SharePoint

CargoWise

Dot Compliance / eQMS

Job description

Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

The Quality Assurance Specialist is responsible for supporting and leading all quality management processes across the organization, applying specialized quality expertise at operational stations and serving as a key liaison for global and local stakeholders. This role will ensure the organizations alignment is within company standards. Responsibilities include managing documentation in accordance with applicable policies and procedures, monitoring training compliance, supporting non-conformance support, maintaining quality KPIs and equipment and/or maintenance dashboards, providing customer, audit, and supplier-related quality support.

Responsibilities

• Documentation, Training & Continuous Improvement: Provides support and oversees documentation control, ensures accuracy and compliance, coordinates related training, and identifies continuous improvement opportunities across global quality assurance processes.
• Non-Conformance, Deviations & Reporting: Supports investigation and coordination and resolution of global non-conformances and deviations, including near miss reporting to strengthen safety and improvement culture. Ensuring safety of employees and continuous improvement opportunities.
• Quality System Compliance (ISO, CEIV, GDP, etc.): Execute and maintain quality assurance activities aligned with applicable global and local standards and certifications.
• Quality KPI, Equipment & Qualification Support: Provide data, KPI tracking, and qualification support to ensure quality targets and equipment/maintenance requirements are met on time.
• Customer, Supplier & Audit Support: Support customer and supplier quality interactions and assist in preparing for and participating in internal and external audits.
• Regulatory Compliance: Ensure adherence to national and international legislation across all relevant quality assurance processes.
• Change Effectiveness & Process Evaluation: Assess the effectiveness of changes to processes, procedures, and forms to ensure intended outcomes are achieved.
• Training Monitoring & Compliance: Set up, confirm, and monitor training related to documentation management and ensure completion and compliance through training dashboards.
• Quality Projects: Contribute to defined quality projects that support organizational goals and continuous improvement.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

Education

• Bachelor's Degree in Life Sciences, Quality Management, Engineering, or a related field (required)

Experience

• 2+ years years of experience in quality assurance, regulatory compliance, or a related operational quality role. (required)
• 1+ years work experience in logistics and/or quality environment (preferred)

Knowledge, Skills, And Abilities

• MS Word, MS Excel, MS Powerpoint Medium
• Some Cargowsie Experience Medium
• Dot Compliance or another eQMS experience Medium
• SharePoint Medium
• Some Logistics experience Medium

Licenses and Certifications

• - Quality Certification (preferred)