Quality Assistant (50712)

St Anne's Family Services; Los Angeles (CA); On-site; USD 29,117 - 41,470; Full time

Benefits offered by this job

Hybrid schedule after 6 months

9/80 work schedule

Medical insurance

Dental and Vision Insurance

403(b) Retirement Plan

EAP

Disability Insurance

Job summary

St. Anne's Family Services is seeking a Quality Assistant to provide administrative and clerical support for the Quality department, including contract compliance, quality improvement, learning & development, and board governance. This role will support CQI efforts through data entry and reporting, with a 9/80 and hybrid schedule after six months.

Location: 155 N. Occidental Blvd, Los Angeles, CA 90026. Schedule is Monday–Thursday 9:00 AM–6:00 PM, Friday 9:00 AM–5:00 PM, with every other Friday

Qualifications

• High school diploma with 4 years of experience or an Associate degree with 2 years of experience.
• Bachelor’s degree in related field preferred.
• Proficiency in Microsoft Office, Excel, Zoom, Teams, and using web browsers.

Responsibilities

• Coordinate meetings for the Quality staff, take minutes, and track follow-up items.
• Manage documentation for Quality department purchases and credit cards.
• Assist with accreditation, audits, licensing activities, and site visits.
• Maintain supplies and organize inventory in line with finance processes.
• Support learning and development data entry, reports, and training materials.

Skills

Verbal communication

Team collaboration

Education

High school diploma with 4 years experience

Associate degree with 2 years experience

Bachelor’s degree in related field

Tools

Microsoft Office

Excel

Zoom

Teams

Web browser

Job description

Job Details

Job Location: St Annes Main Campus - Los Angeles, CA 90026

Position Type: Full Time

Salary Range: $25.62 - $25.62 Hourly

Job Shift: 1st Shift

Job Category: Admin - Clerical

Join us at St. Anne’s Family Services: Making a Difference in Families' Lives

About Us

St. Anne's Family Servicesis dedicated to transforming lives and communities. We're committed to providing unwavering support to families, from pregnancy to parenthood and childhood to adulthood. Our work brings about life-changing transformation, and we're seeking a Quality Assistantto join our team and be a vital part of this mission.

Why Choose Us

• Making a Difference:Every day, you'll contribute to breaking the cycles of poverty and ensuring families stay together, creating a lasting impact by supporting our teams.
• Collaborative Environment:Join a passionate team dedicated to our mission, where your insights and expertise are valued.
• Professional Growth:We support your career development and offer training to help you grow.
• Community Impact:Become part of a trauma informed organization that makes a positive difference.
• Work-Life Flexibility:We offer hybrid schedules for many roles and a 9/80 work schedule.

Salary and Benefits

• Pay Rate: $25.62/hourly
• Paid Time Off: 10 paid holidays, and a generous PTO policy
• Employee Assistance Program (EAP)
• Medical, Non-Stop Benefits Card (we pay for most medical services and copays!)
• Dental, and Vision Insurance, Pet Insurance
• Chiropractic and Acupuncture services, 20+ visits per year
• Disability Insurance
• 403(b) Retirement Plan
• 403(b) Company Match
• Flexible Spending Accounts (FSA)
• And more!

Compensation

In accordance with California law, the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.

Role Summary

TheQuality Assistant will provide administrative and clerical support for the Quality department functions, including contract compliance, quality improvement, learning & development, and board governance. This position will also support our agency Continuous Quality Improvement (CQI) efforts through data entry and reporting.

Schedule: Monday – Thursday, 09:00 AM – 06:00 PM; Friday 09:00 AM – 05:00 PM;Every other Friday off!

Location:155 N. Occidental Blvd, Los Angeles, CA 90026

Opportunity for a hybrid schedule after 6 months of hire

Duties and Responsibilities

• Support meetings as requested by Quality staff through coordinating logistics, documenting minutes, communicating next steps, and tracking follow-up items. Act as an active note taker and synthesize notes for summary distribution as needed.
• Oversee spending and ensure all documentation is completed for Quality department company credit cards in compliance with Finance processes.
• Support accreditation, contract audits, and licensing activities by helping organize, preparing materials, etc. for submission deadlines and site visits.
• Provide oversight of Quality staff supplies with organization, purchasing, and distribution. Ensure adequate supplies/stationery and office equipment is maintained in compliance with inventory and finance processes.
• Support learning and development activities through data entry, reports, monitoring and responding to inquiries submitted to the Learning email inbox, entering external training verification forms into Relias, and printing/preparing training materials.
• Maintain department SharePoint site to maximize utilization and support organization.

Qualifications

• A minimum of aHigh school diploma with 4 years experience or Associate degree with 2 years experience, required
• Bachelor’s degree; degree in related field and/or work experience in the social service field preferred
• Experience in Microsoft Office, Excel, Zoom, Teams, web browser, etc.
• Excellent verbal communication skills with program participants, visitors, volunteers, and employees.

St. Anne's Family Services is an equal opportunity employer and encourages candidates from all backgrounds to apply!