Program Assistant, Professional Development

Child Care Alliance of Los Angeles; Los Angeles (CA); Hybrid; USD 47,839 - 50,231; Full time

Job summary

A nonprofit organization supporting child care is seeking a Program Assistant to provide administrative support for training events. This role is part of a hybrid workforce, combining remote work and in-office responsibilities in Los Angeles. Candidates should possess at least an Associate’s degree, strong organizational and communication skills, and relevant administrative experience. The role offers a salary range of $47,839 – $50,231 annually and encourages bilingual candidates.

Qualifications

• Minimum 2 years of relevant administrative or program support experience.
• Bilingual preferred (Spanish/English or Mandarin/English).
• Experience working with diverse communities.

Responsibilities

• Support implementation of QSLA’s Professional Development Scope of Work.
• Maintain program records and prepare training materials.
• Coordinate logistics for virtual and in-person trainings.

Skills

Detail-oriented

Organizational skills

Communication skills

Time management

Education

Associate’s degree

Bachelor’s degree preferred

Tools

Microsoft Office

Google Suite

Zoom

Microsoft Teams

Job description

Overview

The Child Care Alliance of Los Angeles (CCALA) is a partnership of ten Resource and Referral and Alternative Payment agencies in Los Angeles County. Together, our agencies deliver services to thousands of families and child care providers.

Services include training and one-on-one coaching for childcare providers to improve the work they do with children; assisting parents in finding and identifying quality childcare; and providing information to parents and childcare providers on topics such as child development and childcare best practices. Through our member agencies, CCALA has the ability to reach providers, families and children at a grass-roots level in multiple languages and a strong understanding of their areas’ unique communities.

CCALA is the glue that brings together our ten member agencies around:

• Best practices and standardized methods in the child care voucher programs.
• Advocacy on behalf of working parents and their children and early childhood educators, as well as for improvements to government systems and programs.
• Collaboration and coordination of county-wide services to families and providers in the areas of improving child care quality and well-being of the child.
• Valued leadership as champions for equity and inclusion, and impactful, high-quality programs and services.

Position

Program Assistant – Professional Development Quality Start Los Angeles (QSLA)

Job Title: Assistant, Program (Professional Development)

Reports To: Manager, Professional Development

FLSA Classification: Non-Exempt

Location: Hybrid - Home Office and Central Office

Pay Grade: 13

Hiring Range: $47,839 – $50,231

Date: January 2026

Summary

The Program Assistant–Professional Development supports the QSLA Professional Development Manager and PD Team at the Child Care Alliance of Los Angeles (CCALA) in delivering professional development and family education services for Quality Start Los Angeles (QSLA). This role provides administrative, logistical, and communication support for virtual and in-person trainings for early educators and partners, ensuring accurate records, smooth coordination, and high-quality service delivery.

The Program Assistant serves as a key point of contact for internal staff, external partners, and early learning providers, helping strengthen QSLA’s professional development services and resources.

Essential Functions

• Support implementation of QSLA’s Professional Development Scope of Work
• Maintain program records, documentation, and training supply inventory
• Coordinate meetings, prepare agendas, take notes, and manage communications
• Assist with sourcing, organizing, and preparing training materials
• Coordinate logistics for virtual and in-person trainings (scheduling, space, supplies, food, materials)
• Provide day-of and technical support for training events
• Serve as point of contact for training-related inquiries
• Track attendance, maintain accurate training data, and complete post-training follow-up
• Coordinate with E-Learning and Communications teams to support outreach and training updates
• Support shipping of training materials to early educators as needed
• Work occasionally evenings and Saturdays
• Perform other duties as assigned

Core Competencies

• Quality & Productivity: Detail-oriented, meets deadlines, manages time effectively
• Accountability: Takes ownership of assignments and communicates progress
• Adaptability & Initiative: Adjusts to changing priorities, proactively identifies solutions
• Decision-Making & Problem Solving: Uses sound judgment, anticipates issues, resolves challenges independently
• Collaboration & Communication: Builds positive relationships, communicates clearly, maintains confidentiality
• Innovation: Open to new ideas, methods, and improvements to enhance services

Qualifications

• Associate’s degree required, bachelor’s preferred or equivalent experience
• Minimum 2 years of relevant administrative, program support, or event coordination experience
• Bilingual preferred (Spanish/English or Mandarin/English)
• Strong organizational, time management, and communication skills
• Ability to manage multiple tasks and meet deadlines independently
• Proficiency with Microsoft Office, Google Suite, Zoom, Microsoft Teams, communications tools preferred
• Experience working with diverse communities; knowledge of LA County early care system preferred
• Flexible, collaborative, and adaptable to program needs

Physical & Travel Requirements

• Ability to lift up to 25 pounds occasionally
• Ability to sit, stand, walk, and use standard office equipment
• Valid CA driver’s license and insurance if driving for work
• Ability to travel up to 20% across Los Angeles County

The programs referenced in this job description are contingent upon grant funding.

For immediate consideration, send your resume and cover letter to:

Email: [e-mail], Please include the job title in the subject line. Email submissions only. No phone inquiries. Responses will be sent only to individuals meeting the outlined requirements of the position.

CCALA is an Equal Opportunity Employer

The Child Care Alliance of Los Angeles is committed to building and sustaining a diverse workforce and culture. As part of this commitment, the Child Care Alliance of Los Angeles provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, national origin, age, marital status, sexual orientation, gender or gender identity/expression, ethnic group identification, mental or physical disability, pregnancy, childbirth, and related medical conditions, or any other legally protected status.

For more information about the Child Care Alliance Los Angeles, please visit our website at: http://www.ccala.net/

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties, responsibilities, and activities may change at any time with or without notice. All remote work opportunities are at the discretion of the supervisor and executive director and may be changed at any time with or without notice.

We are not considering applicants that require sponsorship for employment visa status at this time or who reside outside of the State of California.